Convention take away: Five Ideas to Provide Excellence

Your League welcomes back St. Louis Community FCU CEO Patrick Adams to the upcoming convention. A highly rated speaker, Adams brings decades of credit union leadership experience to his Thursday, April 8 general educational session.

HCUL Convention • A Virtual Event
April 8-9, 2021

Registration fee per person:  $189

Convention registration includes:

  • Convention bag mailed USPS to mailing address indicated below.
  • Access to virtual event platform
    • Educational sessions
    • Credit union solutions
      • Exhibit site
      • Sponsor site
      • Vendor directory
    • Networking opportunities
    • Recognitions & Awards 

Registration Deadline: March 5, 2021

Five Ideas to Provide Excellence

If you're planning on success in the future, five key components must be addressed. We must be constantly improving our Corporate Culture.  People matter most.  We need Innovation to meet market demands.  Social Responsibility positions us a community leader.  Member Experience is being redefined by technology and demands personalized service like never before.  And of course, Financial Strength is a must to provide for investment to meet market demands. Let’s discuss these five components in order to ensure our planning is focused and productive.

Who is Patrick Adams?

Patrick Adams never met a paradigm he wouldn't like to change. He helps audiences question the "because-we've-always-done-it-that-way" mentality and develops real-world solutions. He emphasizes the importance of service and quality through all delivery systems and challenges audiences to accept and adapt to matter how painful. Adams has devoted over 25 years to the credit union movement and served as executive vice president of St. Louis Community Credit Union for more than 15 years. He also held various positions at other large Missouri credit unions and helped the Missouri League develop numerous programs and projects.

Hear Patrick Adams from a past interview on CUbroadcast