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Learn how to respond to situations in a positive and productive way.  Stay engaged with each other and strengthen teamwork to deliver exceptional member service. Credit unions are known for great service. Members need the "WOW" factor to turn them into cheering fans of your credit union. Satisfied members are loyal members whose word-of-mouth advertising is priceless. And more cross-selling opportunities are possible with these members, increasing the credit union's bottom line. This workshop gives you the tools to "WOW" your members and the ability to guide your members to the products and services they need through solution-based sales.

Payment by VISA or MasterCard required for online registration.

To register online, you must log in with your user name (email address) and password.
Click here and follow the instructions to Reset your password or Register to create an account.

To mail a check, please click here to print registration form and mail completed form with check to:
Hawaii Credit Union League
1654 South King Street
Honolulu, HI  96826

Registration Deadline: March 20, 2020

Business casual attire is appropriate. Room temperature may vary, so please bring a sweater or jacket.

Pakela Awards for Educational Excellence Credit Hours -  6 hours

This program is presented by Hawaii Credit Union League and is registered with Hawaii State Board of Public Accountancy.