Electronic Banking Compliance: Electronic Services Risk Mitigation

on "September 10, 2021 9:38 am"

This session will begin with an overview of the many risks credit unions must consider when offering electronic banking services and the need for comprehensive risk assessments and risk mitigation strategies.

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We'll review the specific consumer liability provisions of applicable regulations and required actions when investigating alleged errors under Regulation E.

Electronic Banking Compliance: Electronic Services Risk Mitigation  
Wednesday, September 15, 2021 • 5:00 am - 6:30 am HST (OnDemand playback is included.)

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This is part of a 2-part webinar series on Electronic Banking Compliance. To view or purchase the entire series, click here.


  • Transactional, operational, compliance, and legal risks
  • Regulation E consumer liability
  • Error resolution procedures
  • Risk mitigation practices


Compliance Officers, CEOs, Electronic Services Managers, Operations Managers, and Risk Managers will all benefit from this webinar.


Prior to becoming a full-time Compliance Officer in 2002, Kyla Dartez spent almost 15 years in credit union operations gaining valuable experience and insight into how regulatory compliance works in the "real world." She now applies that knowledge as a compliance specialist, assisting with product development, staff training, advertising review, development of policies and procedures, and the completion of various regulatory compliance reviews.

Kyla regularly attends meetings of the Capital Area Compliance Roundtable and Bank Secrecy Act Roundtable. She is a CUNA certified Credit Union Compliance Expert (CUCE), a NAFCU Certified Compliance Officer (NCCO), and a certified Bank Secrecy Act Compliance Specialist (BSACS).