Teller Compliance Issues - UCC 3 & 4, Reg CC and BSA

on "September 10, 2021 9:30 am"

During this program, we will cover many teller regulatory and compliance issues.

100520 new oncourse logo combo

Teller Compliance Issues - UCC 3 & 4, Reg CC and BSA
Tuesday, September 14, 2021 • 5:00 am - 6:30 am HST (OnDemand playback is included.)

Register Now

We will look at your signature contract, state and federal rules regarding the handling of checks. You will review some fundamentals but move towards the more advanced check issues involving fiduciaries, scams, and holds. Annual required training on both BSA and Regulation CC.


  • Endorsements-Business, Personal and Fiduciary
  • Legal Issues--Postdated, Stale dated, Stop Payments On Checks
  • Check Scams
  • How and When to Place Holds-Regulation CC
  • Security features on Treasury Checks and Postal Money Orders
  • Breaking down the signature card-who can do what
  • Working with POAs, Representative Payees, Trustees, Executors
  • Handling Checks at Death
  • How money moves and time frames
  • BSA Staff training


Tellers, head tellers, member service representatives, and branch managers.


Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.