Regulation CC Training for Tellers

on "March 05, 2021 1:51 pm"

Tellers have many Reg CC questions and this webinar provides answers in an informative, easy to follow manner.

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Regulation CC Training for Tellers
Tuesday, March 23, 2021 • 6:00 am - 7:30 am HST (OnDemand playback is included)

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There are many questions, such as can we place a hold on a cashier's check? How many days can we hold checks on a new account? Does this apply to business accounts? Do we have to give the hold while the Member is there or can we mail it later?

These questions will all be addressed in this informative and easy-to-follow webinar for the frontline. We will also take a look at the changes that are proposed--new disclosure format and new teller hold notices.

Covered Topics

  • Changes pending for Reg CC
  • Purpose of the regulation
  • What is a transaction account?
  • Availability schedules
  • Business versus banking days, transaction accounts and more definitions
  • How to count days and place holds
  • Next day items versus other checks
  • Case by case holds
  • Exception holds
  • Hold notices and how to complete
  • New accounts exception
  • Common errors on holds

Who Should Attend?

This webinar will benefit all tellers, teller managers, cashiers, Member service representatives, back of bank operations, branch managers, and compliance officers.

About The Presenter

Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.