Credit unions focus on your financial needs in uncertain times

on "March 19, 2020 11:47 am"

Credit unions are member-owned financial cooperatives. During times of adversity, your credit union stands with you and is here to meet your financial needs.

Credit unions are here to help you  
The leaders of Hawaii’s credit unions continue to monitor the latest updates regarding coronavirus disease (COVID-19). Your credit union is here to help with any financial services you need during these difficult times.

Access to your money  
At many credit unions, the safest and easiest way to access your money 24 hours a day during this pandemic is through online banking services. If your credit union offers online and/or mobile banking, now is a great time to sign up! Call your credit union for more information. If you need to visit your credit union’s branches, please check for any changes in business hours. Using drive-through service or ATMs is being encouraged.

If you’ve been financially impacted by this pandemic, contact your credit union to discuss your options and help guide you through these uncertain times. Member-owned credit unions are here to support you now, more than ever. 

Protect yourself from cyber scams 
It is important to note that your credit union will NEVER ask for confidential information such as your name, password, personal identification number (PIN) or other account information over the phone. You can review the Federal Trade Commission's advice for consumers to protect yourself from scams.

We’re here if you need any additional assistance 
If you want to learn more about COVID-19, visit the CDC's resource center or Hawaii State Health Department website. Please take care of yourself and those around you and do not hesitate to contact your credit union for any assistance. 

. A novel coronavirus, named Severe Acute Respiratory Syndrome coronavirus 2 (SARS-CoV-2), was identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China in 2019. The illness caused by this virus has been named coronavirus disease 2019 (COVID-19).