Annual Convention speakers, topics announced

on "February 06, 2020 8:58 am"

Exceptional line up of educational topics set for 82nd HCUL Annual Convention. Registration is now open!

Board of Directors Duties & Responsibilities (Thursday Breakout)
Mary Wong, Hawaii State FCU & Kevin Herring, Ashford & Wriston 
Review of NCUA and HRS regulations regarding duties and responsibilities for credit union directors, including handling of potential conflicts of interest and avoiding the appearance of impropriety, and audience Q&A.  Sample code of conduct and disclosure form presented for discussion.

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Kevin W. Herring
is the managing partner of Ashford & Wriston, LLP. His practice focuses on commercial litigation. He advises credit unions on issues pertaining to intellectual property, litigation, subpoenas, garnishments and other legal process. Herring earned his law degree from Case Western Reserve University School of Law, where he was Notes Editor of the Law Review. Prior to law school, Mr. Herring earned his undergraduate degree in Management Information Systems from the University of Hawaii.




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Mary Wong
 is senior vice president and general counsel at Hawaii State FCU. Wong joined Hawaii State FCU from the Honolulu law firm Ashford & Wriston LLP, where her practice focused on financial institutions. She has represented a number of credit unions, banks and Hawaii Credit Union League in management and operations.




Supervisory Committee Duties & Responsibilities (Thursday Breakout)
William Akamine & Jon Nakamoto, Hawaii State FCU 
Review of the roles and responsibilities for credit union supervisory committee, including developing the risk assessment and audit plan, performing audits and reporting results.

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William Akamine
manages the Compliance and Risk Management Department of Hawaii State FCU. He has been with the credit union since 2001. Akamine’s team oversees the Bank Secrecy Act program, compliance reviews on the deposit and loan programs, business resumption planning, and vendor management programs. Since 2013, he has conducted and reported on Enterprise Risk Management, and he most recently designed operational risk self-assessments. A certified compliance officer, Bill is a graduate of the University of Hawaii at Manoa. He started his financial industry career as a bank economist. 




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Jon Nakamoto is vice president of Internal Audit at Hawaii State FCU.  He reports to the Supervisory Committee and supports the Committee by performing internal audits of credit union operations.  He has reviewed internal controls and performed internal audits of financial institutions for over 30 years. 




Cybersecurity Threat Landscape (Thursday Breakout)
Freddy Ludiazo, Intech & Liam McGrail, FBI 
Developing more robust levels of cyber resilience is essential. It’s about developing a new culture and mindset as well as adopting different processes and technology. The evolution of next-generation digital transformations also generates a multitude of new security vulnerabilities.  More than ever, cyber resilience is critical.

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Freddy Ludiazo
is vice president of client services at Intech, a Honolulu Firm serving local businesses and credit unions by providing IT Services and Cybersecurity Protection. Ludiazo is a 15 years Technology Executive with focus on education for the non-tech users.

Special Agent Liam McGrail is assigned to the FBI Honolulu cyber squad, focusing is on criminal cyber intrusions and cyber financial crimes. His previous work also included white collar, virtual currency, and fraud cases. Prior to serving in the FBI McGrail was a U.S. army officer and consultant at Accenture.



Bank Secrecy Act for Volunteers (Thursday Breakout) 
Dorie Fitchett, Hawaii Credit Union League 
Volunteers need to understand the importance of Bank Secrecy Act (BSA) regulatory requirements, ramifications of noncompliance, and risks posted to the credit union. Learn what can happen if the credit union does not comply with BSA, the U.S. Patriot Act, and the Office of Foreign Assets Control

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Dorie Fitchett
is Hawaii Credit Union League’s regulatory officer and has over four decades of experience working for and serving the needs of Hawaii’s credit unions. She assists credit unions with regulatory compliance activities, which includes publishing the weekly InfoSight eNewsletter, conducting Bank Secrecy Act training, and researching answers to specific compliance questions. Fitchett is certified as a Credit Union Compliance Expert and Bank Secrecy Act Compliance Specialist.




CECL Made Simple (Thursday Breakout)
Stephen Nelson, Utah Credit Union Association 
Even though regulators have assured the industry that smaller, less complex institutions won’t have to hire a third-party provider to meet CECL requirements, a tremendous amount of uncertainty remains for those credit unions. In this nuts-and-bolts session, we boil CECL's requirements down to its essentials, and walk you through three methodologies, step-by-step.

Developing a Cyber Security Program (Friday Breakout) 
Because of the technical nature of cyber security, it can be easy to be intimidated by the prospect of developing a cyber security program. The good news is that regardless of technical skill level, every credit union can develop a program that addresses the risk it faces. In this session, we’ll talk about a framework for thinking about cyber security, and provide tools for evaluating risk, and making plans for addressing that risk.

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Stephen Nelson
has worked in the credit union industry for 19 years, spending most of his time at Utah Credit Union Association. Nelson presents to and consults with credit unions on many hot-button topics including strategic planning, business continuity, data analytics, cyber security, volunteer duties, and CECL.




Don’t Leave Overdraft Compliance to Chance (Thursday Breakout) 
Cheryl Lawson, JMFA 
The past few years has seen an uptick in litigation against financial institutions for using unfair and deceptive practices related to overdraft protection strategies. When it comes to meeting members’ service needs and expectations, it’s important not to take any chances on regulatory and compliance expectations. Gain insights on how to safeguard your credit union from regulatory and legal scrutiny, while providing a valuable financial solution for your members and improving your revenue.

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Cheryl Lawson
is executive vice president of compliance review for JMFA Next Generation Overdraft Privilege® and other profitability programs. Her expertise is focused on helping JMFA clients fulfill all regulatory requirements and consumer protection expectations. Lawson’s impressive background includes more than 30 years of experience in global information technology and financial operations, as well as consulting, communications, training, and project management. She is a sought-after authority for compliance issues at numerous industry events.




Investment Portfolio Strategies to Offset Slower Loan Growth (Friday Breakout)
Steven Houle, Catalyst Corporate FCU 
This session will address potentially slower loan growth in 2020 and highlight investment strategies to maintain strong earnings and capital growth.

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Steven Houle
, CFA, FRM, is vice president of Advisory Service at Catalyst Corporate FCU. He is responsible for managing the day-to-day operations of the Advisory Service and setting its long-term strategic direction. He also works directly with credit unions to assist them with their strategic financial and investment management endeavors. Houle joined Catalyst Strategic Solutions team in 2006. Previously, he worked at Concentra Financial in Western Canada managing the investment and derivative portfolios of client financial institutions, including credit unions. He also analyzed interest rate risk simulation results and key performance indicators of client credit unions and recommending appropriate strategies.



Pearl Harbor or Pearl Jam: Marketing Across the Generations (Friday General)
Mark Arnold, On the Mark Strategies 
Rotary phones. Touch-tone phones. Cell phones. Smart Phones. Each generation identifies itself with unique cultural images. Consumers active in today’s marketplace are divided into five distinct groups: Matures, Baby Boomers, Xers, Millennials and Generation Z. Your willingness and adaptability as an aggressive marketer will determine how successful you are in reaching and bridging these critical age ranges. Get an overview of each generation and learn practical ways to market financial products that are appealing to each group.

Who is the Member of the Future? (Friday Breakout)  
The member of the future: the notion conjures images of self-driving cars and biometric banking. While tomorrow’s member will indeed use different tools, this person will possess their own unique sets of challenges and demands on the retail financial services environment. The member of the future, with their individualized needs, is right around the corner. Are you ready for them? This session will cover how the member of the future is:
• Technology obsessed
• Generationally unique
• Diverse demographically

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Mark Arnold
is an acclaimed speaker and expert in branding and strategic planning for credit unions. He helps credit unions achieve their goals with insight and energized training. He speaks regularly to audiences around the country on many topics, including branding, marketing, strategy, and leadership.




Bridging the Gap Between CUs & Fintech (Saturday Breakout) 

Brian Kaas, CUNA Mutual Group 
As new technologies rapidly transform the financial services landscape, more and more credit unions are looking to partner with fintech companies to help them innovate, grow and better serve their members. For many credit unions, however, it is a daunting challenge identifying, evaluating and developing these partnerships. This session will address the latest fintech trends, explore opportunities for credit unions to collaborate with fintechs, and provide best practices for credit unions interested in partnering or investing in fintech companies.

Navigating the Digital Lending Landscape (Saturday Breakout) 
As consumer demand for convenience continues to drive member expectations, have you worried that your credit union is falling behind in terms of bringing innovative products and services to market?  Have you had an initiative end with something no longer relevant in the marketplace?  Have you ever developed a new product exceeding a budget long before it’s completed and launched?  Do you want to experience faster time to market and an earlier ROI?  If the answer to any of these questions is yes, here’s your chance to hear more about best practices leveraging an Agile development process.

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Brian Kaas
is president and managing director of CMFG Ventures, LLC and oversees all aspects of CUNA Mutual’s venture capital program. Additionally, Kaas serves as the vice president of corporate development at CUNA Mutual Group.  He is responsible for evaluating and executing a broad range of acquisitions and other strategic transactions for the organization.  He serves as a board member for several financial technology start-up companies and is a frequent speaker on emerging fintech trends.  Kaas joined CUNA Mutual Group in 2012.




Benefits & Process of Becoming a CDFI (Saturday Breakout)
Pablo DeFilippi, Inclusiv

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Pablo DeFilippi,
CUDE, is senior vice president of membership and network engagement at Inclusiv. He leads Inclusiv’s membership development and engagement strategies and manages Inclusiv/Network, a network of community development finance practitioners that provide valuable consulting services to CDCUs. DeFilippi has more than 20 years of experience in community finance, working with regulated financial institutions both in the domestic and international arena. Originally from Chile, DeFilippi came to the US in the early 90s and almost immediately became involved in credit unions.



Driving Revenue Growth (Saturday Breakout)
Roger Grannis, Grannis Group  
Discover the “real life” skills to make meaningful, trusting connections with your existing and potential members. Learn how to ask effective questions that allow us to get to know the “real people” and what’s important to them. Provide “real solutions” by presenting relevant information about your credit unions products and services to drive revenue growth.

Real Life, Real People, Real Solutions: Story Selling (Saturday General) 
What form of human communication engages the brain more than any other? Storytelling. What parts of a presentation do listeners remember most? The stories. In this engaging and energizing session, you’ll learn the secrets to telling good stories and how to incorporate them into your communications, whether presenting to the board, your employees, or members.

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Roger Grannis
has improved business performance at some of the biggest names in banking: Wells Fargo, Royal Bank of Scotland, GE Capitol, Synchrony. He is considered one of the most energizing, knowledgeable and entertaining speakers on influence, sales, and communications. Grannis brings a rare combination of expertise and humor to every speaking engagement. He continuously hones his craft as a member of the National Speakers Association.




Creating Value for Your Credit Union Members and Community (Saturday Breakout)
Moderator: Randall Smith, CUDE, CUInsights
CUDE Panelist:  Monica Belz, Kauai Government EFCU; Mary Ann Otake, Hawaii First FCU; Jennifer Sims, Hawaii State FCU 

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Randall Smith
is co-founder and publisher of and host of The CUInsight Experience podcast. As publisher of he looks for innovative ways to spread the credit union message, connect people, and keep the credit union community informed. Smith is a Credit Union Development Educator (CUDE Winter 2015 - best class ever) who works with credit unions, leagues, associations, and partners on a variety of topics including media relations, business development, and strategic thinking to get new ideas off the ground.




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Monica Belz
is the president/CEO of Kauai Government Employees FCU. Her experiences in the credit union industry include strategy development, branding, market entry, global development projects, marketing, and community development initiatives such as spearheading financial literacy and entrepreneurship programs. Belz achieved her Credit Union Development Educator (CUDE) designation through the National Credit Union Foundation, is a WYCUP— (Young Professionals Program with the World Council of Credit Unions WOCCU) and has participated in the CRASHER Program with the Cooperative Trust. In 2019, Belz was named one of Credit Union Magazine’s CU Rockstars.


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Mary Ann Otake
is vice president of Operations and Development at Hawaii First FCU. She achieved her Credit Union Development Educator designation through the National Credit Union Foundation in November 2019. She has a demonstrated history of working in the Credit Union Financial Services and Community Development movement and a firm believer and advocate for “People Helping People.”




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Jennifer Sims
is vice president of Learning and Development at Hawaii State FCU and has over 29 years’ experience in the financial industry. Sims has worked both frontline branch and back office operations in areas of teller, new accounts, consumer loans, branch management, and training and development. Her responsibilities at Hawaii State FCU include overseeing the planning, development and implementation of training and education, and career development initiatives throughout the credit union. Jennifer is a Certified Credit Union Development Educator (CUDE) from the National Credit Union Foundation. She is also past president of Financial Education Alliance of Hawaii and is a Western CUNA Management School graduate.