Working cooperatively to help your credit union succeed, leagues and CUNA partner through CUNA Strategic Services (CSS) to offer innovative products and services.

To help credit unions combat rising instances of fraud, Catalyst Corporate announces that it is now partnering with Advanced Fraud Solutions (AFS) to offer a state-of-the-art service designed to help minimize check fraud losses.

Payment’s fraud has been around for as long as humans have used payment tools for commerce. The key for financial institutions has been to stay a step ahead of fraudsters.

Time to restock COVID-19: Supplies and Personal Protective Equipment (PPE).

In the age of Covid-19, CU Solutions Group (CUSG) and AudioEye are meeting an increased demand for digital accessibility testing and remediation services as credit unions and their members have become even more reliant on digital services.

CU Pacific provides professional audit, compliance, and accounting services exclusively to the credit unions. Their goal is to provide service, value, and commitment in strengthening and protecting credit unions. 

If you missed the live event, the webinar recording is now available.

August is filled with webinars! Check these out.

Topical, affordable, and convenient online training you can use. On-demand recordings are available.

Maui County FCU concluded its school supply and backpack drives at each of its branches in Kahului, Lahaina, and Wailuku on July 17, 2021, raising $8,125.43 and collecting over 2,800 school items for Maui’s children in need.

Our credit unions’ participation in #ilovemycreditunion resulted in a $25,000 donation to Kapiolani Children’s Miracle Network!

We were saddened to hear Martha Smith passed away on Wednesday, March 17. She was 63 years old.

Reformed bankers, a former radio DJ, two sets of twins, and long-tenured employees. What do you know about your League staff? Whether you are new to credit unions in Hawaii or veterans of the movement, it’s time to get to know your League staff.

Hawaii Community Federal Credit Union (HCFCU) is honored to be named one of the best of the best credit unions in Hawaii by the Forbes list of America’s Best-In-State Credit Unions for 2021. HCFCU was one of just five Hawaii-based credit unions to receive the award from Forbes.

The renovation of the 70,000 square-foot building is slated for completion in Summer 2022.

With the JMFA Contract Optimizer program, we can help you renegotiate your vendor contracts and agreements for better savings and services.

MemberXP from CU Solutions Group helps credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform.

As a result of the pandemic, 27% of Gen Z and a whopping 38% of Millennials plan to switch banks or credit unions. Listen to college students candidly share what they are looking for in a financial institution in Zogo's recently recorded webinar.

Today’s credit unions are facing widespread staffing shortages coupled with decreasing branch traffic. Now more than ever, your members need a digital solution that can handle all their needs.

A popular book on simplifying one’s life is titled, in part, “Don’t Sweat the Small Stuff.” This might be sound advice for decluttering one’s mind, but, when it comes to member service, the genius is in the details.

Let compliance expert Jamin Carlisle give you guidelines that should be included in your policies and procedures to control your risk without sacrificing new member convenience.

Tellers are the key to exceptional customer service. These players require an excellent director, a superior supervisor to deliver a top performance.

Get details of the Servicemembers' Civil Relief Act (SCRA) and Military Lending Act (MLA), and provide best practices for complying with the requirements.

As we look to grow the number of credit union advocates across the country, CUNA presents a fantastic training opportunity for your young professionals and developing leaders: the virtual CUNA Young Professional Advocacy Workshop on August 4-6.

In a state where “talking story” is a way of life, it’s surprising how many “good news” stories about Hawaii credit unions go untold. Most of us know at least one storyteller in our family or circle of friends.  This is someone you love spending time with as he or she weaves tales that allow you to dream, reflect, laugh, or wonder.

HawaiiUSA Federal Credit Union has been recognized on the 2021 Forbes list of America’s Best-In-State Credit Unions.

The hard-working staff at Ewa FCU is committed to helping the community and enthusiastically joined the Hawaii Foodbank’s Credit Union Coalition.

Reformed bankers, a former radio DJ, two sets of twins, and long-tenured employees. What do you know about your League staff? Whether you are new to credit unions in Hawaii or veterans of the movement, it’s time to get to know your League staff.

To be effective, supervisory committee members should gain a detailed understanding of their roles and responsibilities to oversee the credit union.

At the 2021 Mid-Year review held on June 28, the Cox Automotive Industry Insights team presented their view of the first half of the year.

Join us to explore the evolution and impact of embedded finance with David Galbraith, Internet entrepreneur and partner of global fintech venture firm Anthemis Group.

TracFone offers big savings with no contracts.

Your website is your virtual branch. Is it accessible to all your members?

As the economy opens back up, credit card spending is beginning to reach pre-pandemic levels. Now is a good time to re-evaluate the strength of your own credit program. Since 42% of cardholders use their credit cards to earn rewards (Experian), an effective rewards program can be a significant motivator to make your card top-of-wallet for members.

Five elements of a fully disclosed overdraft service that help members make informed financial decisions.

The threat of robbery will never go away and in these desperate times, people do desperate things. However, there are steps that can be taken that are proven to deter and discourage robbery.

We tend to think of Commercial Loans as being free of troublesome compliance requirements, but that simply is not accurate.

Mortgage servicing became a whole new animal during the pandemic crisis. But very soon the sun will set on the forbearances that were granted. Therefore, the CFPB finalized rules to protect residential mortgage borrowers in arrears.

Speakers confirmed for CUNA Marketing & Business Development Certification School.

The average financial institution spends thousands of dollars on every employee for training per year. OnCourse Learning wants to help you provide all the training your employees need at a fraction of the price.

CUNA’s Small Credit Union Committee published a comprehensive white paper this week examining the key opportunities and challenges facing small credit unions.

In the 84 years since its founding, HFS FCU has grown to include six locations on Hawaii Island. The credit union’s current office was built in 1982 to house 15 employees and serve approximately 9,200 members.

Hawaii Community Federal Credit Union (HCFCU) announce two additions to their management ʻohana. Craig Camello is the new Branch Manager at the Kaloko Branch, and Elsie Quintana was promoted to Information Systems Manager.

The pandemic has changed the college experience for many students; however, the cost of higher education continues to increase.

There are times when problems affecting our employees’ private lives adversely affect their ability to perform at work.  Employee Assistant Programs (EAP) provide confidential, professional assistance to help them deal with problems that can affect their well-being, happiness, job performance, and relationships.

Credit unions across the country are asking members, “What do you LOVE about your credit union?”

In the Lending Resource Center, you'll find online resources and expert insights to help grow your lending program.

While travel has been challenging over the last year, people have adapted by finding new ways to explore the world beyond their front door. Americans are looking forward to fewer restrictions in the summer of 2021, but a sense of uncertainty continues to impact travel trends.

From the newest products to tried-and-true solutions, CUNA Strategic Services (CSS) connects credit unions to innovative products and services.

Do your credit union employees know how to properly communicate in a crisis?

A financial institution's activities regarding the Servicemembers' Civil Relief Act (SCRA) and Military Lending Act (MLA) can result in operational, compliance, strategic, and reputation risks.

Get guidelines to include in policies and procedures to control risk without sacrificing new member convenience.

Analyzing vendor documentation is important, but the real question we need to ask is this: how do we understand if our vendors are really protecting your data?

The strategic plan gives credit unions a place to record their mission, vision, and values, as well as long-term goals and the action plans for reaching them.

HawaiiUSA Federal Credit Union, the State’s largest credit union, opened its first full-service branch on Kauai. The credit union’s Lihue Branch opened June 28 and is located in the Kukui Grove Center, next to Macy’s and across from Starbucks.

Hawaii Community Federal Credit Union (HCFCU) is pleased to announce its Board of Directors for the 2021-2022 term.

Learn how navigating these new laws can be integrated seamlessly into retention and privacy policies across your organization with Virgo, a cloud-based solution from Access. 

HFS Federal Credit Union was recognized by Forbes and Statista as Best-in-State Credit Union for Hawaii. This is the fourth year Forbes and Statista published this list and the third year that HFS FCU has been recognized.

CUNA Strategic Services (CSS) works together alongside system providers to bring innovative products and services to credit unions.

MemberXP helps credit unions create brand defining member experiences through Voice of Member feedback collection and a powerful industry specific analytics platform.

Let American Solutions for Business find the best summertime items for your credit union giveaways.

Whether you are composing formal business documents, emails, or social media posts, the goal is to write with as much power, precision, and persuasion as possible.

The 2021 Governmental Affairs Symposium will be held virtually on Friday, November 19.  Please join us online to hear insights from industry leaders.

Join us as we take you through the alphabet of tactics, decisions, and deterrents that will help decrease your institution's likelihood of being robbed.

Join us to learn how to analyze and assess the compliance risks attendant to any kind of marketing effort.

Topical, affordable, and convenient online training you can use.

A total of 863 CDFIs, including 244 credit unions, received grants, providing vital funding to underserved communities.

Connect with thousands of credit union leaders across the country on Thursday, August 12, 4:00 AM – 11:00 AM HST* for a day of Discovery!

First quarter data is officially here. To see firsthand what 1Q21 brought to credit unions in Hawaii, log into CUAnalyzer today.

Every voice matters for AUTHENTIC, HIGH-ENERGY CONVERSATION on why we love our credit unions.

After a year like no other, the last thing a child should have to worry about when heading into summer is how their family is going to find the meals they used to get at school.

FEAH postponed this session originally set for July 19.  New date to be determined.  

As credit unions advance toward their own unique digital transformations, they often find that having access to more electronic data about the members they serve offers significant benefits.

Direct mail is a powerful marketing tool for financial institutions wanting to connect with customers and prospects. It’s where experience and commitment matter.

What could your credit union do if your members had digital, face-to-face access to any of your in-branch professionals?

Your members don’t draw lines between channels—and they don’t expect you to either.

Document scanning and digital delivery give your employees the ability to access business-critical information when they need it, from wherever they are working. 

The Truth in Lending Act (Regulation Z) outlines a number of requirements specific to open-end credit. These rules apply to open-end loans, home equity lines of credit and credit card accounts.

Mark your calendars for these hot topic webinars.

The FBI, in alignment with the Department of Justice Elder Fraud Initiative and the efforts of internal and external partners, provides the public an avenue to report fraud through the Internet Crime Complaint Center (IC3).

Maui County FCU wrapped up its food drive on June 11. Between three branches, the credit union collected 901 pounds of food for the Maui Food Bank in support of Hawaii Credit Union League’s Credit Union Coalition statewide campaign.

On Saturday, June 12, Wailuku FCU staff and their families volunteered their time to help Waihe’e Elementary School move offices as they prepare for the building of their new administration office.

Maui County FCU  is holding school supplies and backpack drives at each of its branches in Kahului, Lahaina and Wailuku from June 14 until July 16, 2021. These events will support The Salvation Army Maui County’s annual back-to-school efforts to provide backpacks filled with school supplies for Maui’s children in need.

The Hawaii Community Federal Credit Union (HCFCU) is pleased to partner with Hilo High School to bring financial services to the Viking campus. The Hilo High Student Credit Union (SCU) recently opened in the school library and is sponsored by HCFCU. It is open when school is in session during lunch hours.

Jeneva Coates, Internal Auditor at Gather FCU was given approval to form a Hawaii Chapter of the ACUIA.  Currently there are 10 ACUIA members in Hawaii and they will begin to meet quarterly.  They invite your credit union to have a representative join ACUIA and the quarterly meetings of the Hawaii Chapter.

Consumers need advice and services they can trust when they overspend or face unexpected expenses.

The IRS’s final regulations for the 21% excise tax levied against credit unions based on the income of certain highly compensated employees have been in place since January 2021. The IRS actually began to levy this tax in 2018, after it was included in the Tax Cuts and Jobs Act of 2017. Even if your credit union hasn’t been affected by the tax so far, it’s a good idea to know how it works, including some key changes and clarifications contained in the final regulations.

Inclusiv invites you to the second installment of our Town Hall series focused on the Treasury Department's Emergency Capital Investment Program (ECIP).

University of Hawaii Economic Research Organization (UHERO) continues to provide timely information that is essential for business, community, and public leaders to make the best possible policy decisions. The Hawaii Business Roundtable invites you to a webinar to hear Dr. Carl Bonham’s presentation of UHERO’s latest Hawaii Forecast.

Cloud-based technologies are moving to the forefront of the financial services industry. With consumer expectations for on-demand digital technologies constantly changing, it’s time for the financial services industry to embrace the agility that can be gained through the cloud.

CUNA Mutual has been collaborating with Inclusiv to help raise credit union awareness and utilization of the Community Development Financial Institution (CDFI) program. 

Write much? This session is essential for anyone who writes on the job, from entry-level staff corresponding with accountholders, to managers being groomed for leadership, to C-level executives communicating with decisionmakers.

Ironically, when a financial institution learns a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

Anne Lolley's colorful and easy-to-use checklists (one for each type of loan) are designed to chronologically lead lenders and processors through the various compliance requirements for consumer loans.

Free online conference convenes credit union leaders to gain ideas and inspiration ahead of strategic planning.

Environmental ARTivist and Artists Save Waves founder, Stephanie Hung unveiled her latest mural in collaboration with Sustainable Coastlines Hawaii at Hickam Federal Credit Union’s Main Branch on June 7.

The CU Difference is worth sharing – so let’s spread the word! On July 30, 2021, credit unions will come together to share what’s best about their CU experience using the hashtag: #ilovemycreditinion.

In this VantEdge Point webinar, you’ll discover how to leverage digital experiences and human connections to build trust with members.

Take advantage of CU Webinar Network's subscription tokens!