Latest News

"July 26, 2021 11:40 am"

Former Hawaii resident is your new CSS representative

Working cooperatively to help your credit union succeed, leagues and CUNA partner through CUNA Strategic Services (CSS) to offer innovative products and services.

"July 26, 2021 9:29 am"

Catalyst Corporate teams with Advanced Fraud Solutions to offer TrueChecks®

To help credit unions combat rising instances of fraud, Catalyst Corporate announces that it is now partnering with Advanced Fraud Solutions (AFS) to offer a state-of-the-art service designed to help minimize check fraud losses.

"July 26, 2021 9:13 am"

How to mitigate rising check fraud

Payment’s fraud has been around for as long as humans have used payment tools for commerce. The key for financial institutions has been to stay a step ahead of fraudsters.

"July 26, 2021 8:58 am"

American Solutions for Business is clearing the warehouse

Time to restock COVID-19: Supplies and Personal Protective Equipment (PPE).

"July 23, 2021 4:16 pm"

ADA Accessibility Rules – Where We Stand

In the age of Covid-19, CU Solutions Group (CUSG) and AudioEye are meeting an increased demand for digital accessibility testing and remediation services as credit unions and their members have become even more reliant on digital services.

"July 23, 2021 3:52 pm"

Audit solutions designed for credit unions

CU Pacific provides professional audit, compliance, and accounting services exclusively to the credit unions. Their goal is to provide service, value, and commitment in strengthening and protecting credit unions. 

"July 23, 2021 3:39 pm"

VantEdge Point Webinar: Impact of Embedded Finance

If you missed the live event, the webinar recording is now available.

"July 23, 2021 2:02 pm"

CU Webinar Network's August line up

August is filled with webinars! Check these out.

"July 23, 2021 8:20 am"

OnCourse Learning Webinars for the Month of August

Topical, affordable, and convenient online training you can use. On-demand recordings are available.

"July 22, 2021 3:37 pm"

Over $8,000 raised to help Maui kids return to school prepared to succeed

Maui County FCU concluded its school supply and backpack drives at each of its branches in Kahului, Lahaina, and Wailuku on July 17, 2021, raising $8,125.43 and collecting over 2,800 school items for Maui’s children in need.

"July 22, 2021 8:26 am"

HCUL wins $25,000 for Kapiolani Children’s Miracle Network

Our credit unions’ participation in #ilovemycreditunion resulted in a $25,000 donation to Kapiolani Children’s Miracle Network!

"July 22, 2021 8:09 am"

New fundraising effort to honor Kapiolani’s Martha Smith

We were saddened to hear Martha Smith passed away on Wednesday, March 17. She was 63 years old.

"July 22, 2021 6:13 am"

Get to know your League staff Pt. 2

Reformed bankers, a former radio DJ, two sets of twins, and long-tenured employees. What do you know about your League staff? Whether you are new to credit unions in Hawaii or veterans of the movement, it’s time to get to know your League staff.

"July 20, 2021 11:07 am"

Forbes list of America’s Best-In-State Credit Unions for 2021 recognizes Hawaii Community Federal Credit Union

Hawaii Community Federal Credit Union (HCFCU) is honored to be named one of the best of the best credit unions in Hawaii by the Forbes list of America’s Best-In-State Credit Unions for 2021. HCFCU was one of just five Hawaii-based credit unions to receive the award from Forbes.

"July 20, 2021 11:02 am"

Hawaii State FCU to break ground on new downtown Honolulu headquarters

The renovation of the 70,000 square-foot building is slated for completion in Summer 2022.

"July 16, 2021 3:34 pm"

Optimize your processing and technology services contracts and agreements

With the JMFA Contract Optimizer program, we can help you renegotiate your vendor contracts and agreements for better savings and services.

"July 16, 2021 3:28 pm"

Does the member experience at your credit union set you apart from the competition?

MemberXP from CU Solutions Group helps credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform.

"July 16, 2021 3:14 pm"

Webinar features college students debating the upsides & downsides to credit unions vs. banks

As a result of the pandemic, 27% of Gen Z and a whopping 38% of Millennials plan to switch banks or credit unions. Listen to college students candidly share what they are looking for in a financial institution in Zogo's recently recorded webinar.

"July 16, 2021 3:01 pm"

POPi/o helps your credit union thrive with video banking

Today’s credit unions are facing widespread staffing shortages coupled with decreasing branch traffic. Now more than ever, your members need a digital solution that can handle all their needs.

"July 16, 2021 11:26 am"

When it comes to member service, the genius is in the details

A popular book on simplifying one’s life is titled, in part, “Don’t Sweat the Small Stuff.” This might be sound advice for decluttering one’s mind, but, when it comes to member service, the genius is in the details.

"July 15, 2021 3:00 pm"

Opening Membership Accounts Online

Let compliance expert Jamin Carlisle give you guidelines that should be included in your policies and procedures to control your risk without sacrificing new member convenience.

"July 15, 2021 2:45 pm"

Nailing Your Job of Head Teller

Tellers are the key to exceptional customer service. These players require an excellent director, a superior supervisor to deliver a top performance.

"July 15, 2021 2:35 pm"

Banking Military Personnel

Get details of the Servicemembers' Civil Relief Act (SCRA) and Military Lending Act (MLA), and provide best practices for complying with the requirements.

"July 15, 2021 2:16 pm"

Find your voice, hone your skills at CUNA Young Professional Advocacy Workshop

As we look to grow the number of credit union advocates across the country, CUNA presents a fantastic training opportunity for your young professionals and developing leaders: the virtual CUNA Young Professional Advocacy Workshop on August 4-6.

"July 15, 2021 10:35 am"

Share your stories and secure your future

In a state where “talking story” is a way of life, it’s surprising how many “good news” stories about Hawaii credit unions go untold. Most of us know at least one storyteller in our family or circle of friends.  This is someone you love spending time with as he or she weaves tales that allow you to dream, reflect, laugh, or wonder.

"July 14, 2021 1:49 pm"

HawaiiUSA FCU awarded Forbes Best-in-State Credit Union four years in a row

HawaiiUSA Federal Credit Union has been recognized on the 2021 Forbes list of America’s Best-In-State Credit Unions.

"July 14, 2021 1:29 pm"

Ewa FCU raises awareness and funds for Hawaii Foodbank

The hard-working staff at Ewa FCU is committed to helping the community and enthusiastically joined the Hawaii Foodbank’s Credit Union Coalition.

"July 13, 2021 2:31 pm"

Get to know your League staff Pt. 1

Reformed bankers, a former radio DJ, two sets of twins, and long-tenured employees. What do you know about your League staff? Whether you are new to credit unions in Hawaii or veterans of the movement, it’s time to get to know your League staff.

"July 13, 2021 9:00 am"

Supervisory committee members! Sign up for this free webinar

To be effective, supervisory committee members should gain a detailed understanding of their roles and responsibilities to oversee the credit union.

"July 12, 2021 10:34 am"

2021 Mid-Year Review Replay Available

At the 2021 Mid-Year review held on June 28, the Cox Automotive Industry Insights team presented their view of the first half of the year.

"July 12, 2021 9:57 am"

Discover the Impact of Embedded Finance

Join us to explore the evolution and impact of embedded finance with David Galbraith, Internet entrepreneur and partner of global fintech venture firm Anthemis Group.

"July 12, 2021 9:32 am"

Love My Credit Union Rewards offers exciting wireless discount

TracFone offers big savings with no contracts.

"July 12, 2021 9:25 am"

A Complete Digital Accessibility Solution for Credit Unions

Your website is your virtual branch. Is it accessible to all your members?

"July 12, 2021 9:12 am"

How to unlock your credit rewards program’s full potential to delight members

As the economy opens back up, credit card spending is beginning to reach pre-pandemic levels. Now is a good time to re-evaluate the strength of your own credit program. Since 42% of cardholders use their credit cards to earn rewards (Experian), an effective rewards program can be a significant motivator to make your card top-of-wallet for members.

"July 09, 2021 4:12 pm"

Offer members the services they need and let them decide

Five elements of a fully disclosed overdraft service that help members make informed financial decisions.

"July 09, 2021 1:30 pm"

The ABCs of Robbery Prevention

The threat of robbery will never go away and in these desperate times, people do desperate things. However, there are steps that can be taken that are proven to deter and discourage robbery.

"July 09, 2021 10:54 am"

Best-Ever Compliance Checklists for Commercial Loans

We tend to think of Commercial Loans as being free of troublesome compliance requirements, but that simply is not accurate.

"July 09, 2021 10:29 am"

New Mortgage Servicing Rule Changes Effective August 31, 2021

Mortgage servicing became a whole new animal during the pandemic crisis. But very soon the sun will set on the forbearances that were granted. Therefore, the CFPB finalized rules to protect residential mortgage borrowers in arrears.

"July 09, 2021 10:10 am"

CUNA Marketing and Business Development Certification School (Virtual) set for October

Speakers confirmed for CUNA Marketing & Business Development Certification School.

"July 09, 2021 10:00 am"

Webinar Subscription Packages are training budget friendly

The average financial institution spends thousands of dollars on every employee for training per year. OnCourse Learning wants to help you provide all the training your employees need at a fraction of the price.

"July 08, 2021 10:18 am"

CUNA white paper details state of small credit unions

CUNA’s Small Credit Union Committee published a comprehensive white paper this week examining the key opportunities and challenges facing small credit unions.

"July 08, 2021 7:44 am"

HFS FCU breaks ground for new building

In the 84 years since its founding, HFS FCU has grown to include six locations on Hawaii Island. The credit union’s current office was built in 1982 to house 15 employees and serve approximately 9,200 members.

"July 07, 2021 1:28 pm"

Hawaii Community FCU announces new Kaloko Branch Manager and Information Systems Manager

Hawaii Community Federal Credit Union (HCFCU) announce two additions to their management ʻohana. Craig Camello is the new Branch Manager at the Kaloko Branch, and Elsie Quintana was promoted to Information Systems Manager.

"July 07, 2021 12:13 pm"

HFS FCU Awards $25,000 in Scholarships to Big Island Students

The pandemic has changed the college experience for many students; however, the cost of higher education continues to increase.

"July 07, 2021 9:49 am"

It’s time to enroll in EAP

There are times when problems affecting our employees’ private lives adversely affect their ability to perform at work.  Employee Assistant Programs (EAP) provide confidential, professional assistance to help them deal with problems that can affect their well-being, happiness, job performance, and relationships.

"July 01, 2021 11:11 am"

The Social Media Blitz is coming soon!

Credit unions across the country are asking members, “What do you LOVE about your credit union?”

"July 01, 2021 9:19 am"

CUNA Mutual Lending Resource Center

In the Lending Resource Center, you'll find online resources and expert insights to help grow your lending program.

"June 30, 2021 4:16 pm"

Prepaid cards from LSC can enhance your members’ travel adventures

While travel has been challenging over the last year, people have adapted by finding new ways to explore the world beyond their front door. Americans are looking forward to fewer restrictions in the summer of 2021, but a sense of uncertainty continues to impact travel trends.

"June 30, 2021 4:10 pm"

Find real-time voice authentication and fraud prevention service from CUNA CSS partner

From the newest products to tried-and-true solutions, CUNA Strategic Services (CSS) connects credit unions to innovative products and services.

"June 30, 2021 1:27 pm"

How to Build a Crisis Communications Strategy

Do your credit union employees know how to properly communicate in a crisis?

"June 30, 2021 12:56 pm"

Banking Military Personnel

A financial institution's activities regarding the Servicemembers' Civil Relief Act (SCRA) and Military Lending Act (MLA) can result in operational, compliance, strategic, and reputation risks.

"June 30, 2021 12:52 pm"

Opening Membership Accounts Online

Get guidelines to include in policies and procedures to control risk without sacrificing new member convenience.

"June 30, 2021 12:48 pm"

Vendor Management 2021

Analyzing vendor documentation is important, but the real question we need to ask is this: how do we understand if our vendors are really protecting your data?

"June 30, 2021 10:55 am"

Know your credit union, know your members, know the industry

The strategic plan gives credit unions a place to record their mission, vision, and values, as well as long-term goals and the action plans for reaching them.

"June 29, 2021 1:31 pm"

HawaiiUSA FCU opens first branch on Kauai

HawaiiUSA Federal Credit Union, the State’s largest credit union, opened its first full-service branch on Kauai. The credit union’s Lihue Branch opened June 28 and is located in the Kukui Grove Center, next to Macy’s and across from Starbucks.

"June 29, 2021 1:02 pm"

Hawaii Community FCU names 2021-2022 Board Of Directors and new Supervisory Committee member

Hawaii Community Federal Credit Union (HCFCU) is pleased to announce its Board of Directors for the 2021-2022 term.

"June 29, 2021 12:41 pm"

From CCPA to GDPR, the privacy and compliance world is evolving quickly

Learn how navigating these new laws can be integrated seamlessly into retention and privacy policies across your organization with Virgo, a cloud-based solution from Access. 

"June 28, 2021 3:49 pm"

HFS Federal Credit Union Selected as 2021 Best-In-State Credit Union for Hawai‘i by Forbes

HFS Federal Credit Union was recognized by Forbes and Statista as Best-in-State Credit Union for Hawaii. This is the fourth year Forbes and Statista published this list and the third year that HFS FCU has been recognized.

"June 25, 2021 3:52 pm"

Take advantage of CSS on demand webinars

CUNA Strategic Services (CSS) works together alongside system providers to bring innovative products and services to credit unions.

"June 25, 2021 3:47 pm"

Member Experience: Your Credit Union’s Only Differentiator

MemberXP helps credit unions create brand defining member experiences through Voice of Member feedback collection and a powerful industry specific analytics platform.

"June 25, 2021 2:25 pm"

Hot items for your summer fun

Let American Solutions for Business find the best summertime items for your credit union giveaways.

"June 24, 2021 3:32 pm"

Business Writing Boot Camp, Including Critique of Your Own Writing Sample

Whether you are composing formal business documents, emails, or social media posts, the goal is to write with as much power, precision, and persuasion as possible.

"June 24, 2021 2:18 pm"

Time to tune into the 2021 Governmental Affairs Symposium

The 2021 Governmental Affairs Symposium will be held virtually on Friday, November 19.  Please join us online to hear insights from industry leaders.

"June 24, 2021 1:18 pm"

The ABCs of Robbery Prevention

Join us as we take you through the alphabet of tactics, decisions, and deterrents that will help decrease your institution's likelihood of being robbed.

"June 24, 2021 1:07 pm"

Navigating Compliance Issues for Promotions, Bonuses, Contests & Sweepstakes

Join us to learn how to analyze and assess the compliance risks attendant to any kind of marketing effort.

"June 24, 2021 10:52 am"

OnCourse Learning webinars coming in July

Topical, affordable, and convenient online training you can use.

"June 23, 2021 4:17 pm"

Congratulations to the 244 CDFI Credit Union RRP Awardees!

A total of 863 CDFIs, including 244 credit unions, received grants, providing vital funding to underserved communities.

"June 23, 2021 10:34 am"

Discovery2021: Your Answer to Strategic Planning

Connect with thousands of credit union leaders across the country on Thursday, August 12, 4:00 AM – 11:00 AM HST* for a day of Discovery!

"June 23, 2021 9:22 am"

Access 1Q21 Data for Hawaii's credit unions In CUAnalyzer

First quarter data is officially here. To see firsthand what 1Q21 brought to credit unions in Hawaii, log into CUAnalyzer today.

"June 23, 2021 8:20 am"

The Social Media Blitz Is Coming! Are You Ready?

Every voice matters for AUTHENTIC, HIGH-ENERGY CONVERSATION on why we love our credit unions.

"June 22, 2021 3:20 pm"

Support the Credit Union Coalition's Annual Food Drive Campaign!

After a year like no other, the last thing a child should have to worry about when heading into summer is how their family is going to find the meals they used to get at school.

"June 21, 2021 10:12 am"

Navigating our Emotions: A Zoom session on Emotional Self-Awareness

FEAH postponed this session originally set for July 19.  New date to be determined.  

"June 21, 2021 9:44 am"

Use marketing automation with business intelligence to effectively leverage data

As credit unions advance toward their own unique digital transformations, they often find that having access to more electronic data about the members they serve offers significant benefits.

"June 21, 2021 9:36 am"

Execute a direct mail program with outstanding results

Direct mail is a powerful marketing tool for financial institutions wanting to connect with customers and prospects. It’s where experience and commitment matter.

"June 21, 2021 9:03 am"

Give your members all the services of a branch — wherever they are

What could your credit union do if your members had digital, face-to-face access to any of your in-branch professionals?

"June 21, 2021 8:53 am"

Is your credit union ready for a channel-less future?

Your members don’t draw lines between channels—and they don’t expect you to either.

"June 21, 2021 8:38 am"

Lunchbox & Learn: Secure and Easy Digital Access to Physical Records with Scan on Demand

Document scanning and digital delivery give your employees the ability to access business-critical information when they need it, from wherever they are working. 

"June 18, 2021 1:16 pm"

Open-End Credit Requirements under the Truth in Lending Act

The Truth in Lending Act (Regulation Z) outlines a number of requirements specific to open-end credit. These rules apply to open-end loans, home equity lines of credit and credit card accounts.

"June 18, 2021 10:55 am"

OnCourse Learning Webinars turn up the heat in July

Mark your calendars for these hot topic webinars.

"June 16, 2021 2:22 pm"

FBI releases 2020 Fraud report

The FBI, in alignment with the Department of Justice Elder Fraud Initiative and the efforts of internal and external partners, provides the public an avenue to report fraud through the Internet Crime Complaint Center (IC3).

"June 16, 2021 1:38 pm"

Over 900 pounds of food donated by Maui County FCU

Maui County FCU wrapped up its food drive on June 11. Between three branches, the credit union collected 901 pounds of food for the Maui Food Bank in support of Hawaii Credit Union League’s Credit Union Coalition statewide campaign.

"June 16, 2021 12:55 pm"

Wailuku FCU volunteers to help elementary school

On Saturday, June 12, Wailuku FCU staff and their families volunteered their time to help Waihe’e Elementary School move offices as they prepare for the building of their new administration office.

"June 16, 2021 12:08 pm"

Maui County FCU steers school supplies drive for Maui kids in need

Maui County FCU  is holding school supplies and backpack drives at each of its branches in Kahului, Lahaina and Wailuku from June 14 until July 16, 2021. These events will support The Salvation Army Maui County’s annual back-to-school efforts to provide backpacks filled with school supplies for Maui’s children in need.

"June 16, 2021 10:52 am"

Hawaii Community FCU opens Hilo High Student Branch

The Hawaii Community Federal Credit Union (HCFCU) is pleased to partner with Hilo High School to bring financial services to the Viking campus. The Hilo High Student Credit Union (SCU) recently opened in the school library and is sponsored by HCFCU. It is open when school is in session during lunch hours.

"June 16, 2021 10:19 am"

Association of Credit Union Internal Auditors (ACUIA) Hawaii Chapter created

Jeneva Coates, Internal Auditor at Gather FCU was given approval to form a Hawaii Chapter of the ACUIA.  Currently there are 10 ACUIA members in Hawaii and they will begin to meet quarterly.  They invite your credit union to have a representative join ACUIA and the quarterly meetings of the Hawaii Chapter.

"June 14, 2021 9:39 am"

Do you have solutions to address the urge to splurge?

Consumers need advice and services they can trust when they overspend or face unexpected expenses.

"June 14, 2021 9:10 am"

Know whether excise tax final regs will affect your credit union

The IRS’s final regulations for the 21% excise tax levied against credit unions based on the income of certain highly compensated employees have been in place since January 2021. The IRS actually began to levy this tax in 2018, after it was included in the Tax Cuts and Jobs Act of 2017. Even if your credit union hasn’t been affected by the tax so far, it’s a good idea to know how it works, including some key changes and clarifications contained in the final regulations.

"June 14, 2021 8:07 am"

Resources to Help Credit Unions Apply for ECIP

Inclusiv invites you to the second installment of our Town Hall series focused on the Treasury Department's Emergency Capital Investment Program (ECIP).

"June 10, 2021 1:19 pm"

Credit unions are encouraged to attend UHERO upgraded economic forecast

University of Hawaii Economic Research Organization (UHERO) continues to provide timely information that is essential for business, community, and public leaders to make the best possible policy decisions. The Hawaii Business Roundtable invites you to a webinar to hear Dr. Carl Bonham’s presentation of UHERO’s latest Hawaii Forecast.

"June 09, 2021 2:42 pm"

The Cloud: Is Banking Ready?

Cloud-based technologies are moving to the forefront of the financial services industry. With consumer expectations for on-demand digital technologies constantly changing, it’s time for the financial services industry to embrace the agility that can be gained through the cloud.

"June 09, 2021 1:26 pm"

CUNA Mutual offers CDFI resources for credit unions

CUNA Mutual has been collaborating with Inclusiv to help raise credit union awareness and utilization of the Community Development Financial Institution (CDFI) program. 

"June 09, 2021 11:43 am"

Business Writing Boot Camp, Including Critique of Your Own Writing Sample

Write much? This session is essential for anyone who writes on the job, from entry-level staff corresponding with accountholders, to managers being groomed for leadership, to C-level executives communicating with decisionmakers.

"June 09, 2021 11:22 am"

What To Do When Your Member Dies

Ironically, when a financial institution learns a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

"June 09, 2021 11:10 am"

Best-Ever Compliance Checklist for Consumer Loans

Anne Lolley's colorful and easy-to-use checklists (one for each type of loan) are designed to chronologically lead lenders and processors through the various compliance requirements for consumer loans.

"June 08, 2021 12:45 pm"

Register Today for CUNA Mutual Group’s 12th Annual Discovery Conference

Free online conference convenes credit union leaders to gain ideas and inspiration ahead of strategic planning.

"June 08, 2021 9:52 am"

Teen “ARTivist” unveils Mural For a Cause at Hickam Federal Credit Union

Environmental ARTivist and Artists Save Waves founder, Stephanie Hung unveiled her latest mural in collaboration with Sustainable Coastlines Hawaii at Hickam Federal Credit Union’s Main Branch on June 7.

"June 08, 2021 9:14 am"

Help us inspire AUTHENTIC, HIGH-ENERGY CONVERSATION on why we love our credit unions

The CU Difference is worth sharing – so let’s spread the word! On July 30, 2021, credit unions will come together to share what’s best about their CU experience using the hashtag: #ilovemycreditinion.

"June 04, 2021 10:41 am"

Technology doesn’t have to be cold and heartless

In this VantEdge Point webinar, you’ll discover how to leverage digital experiences and human connections to build trust with members.

"June 04, 2021 10:27 am"

Shop and save with subscription tokens

Take advantage of CU Webinar Network's subscription tokens!

"June 04, 2021 10:08 am"

Full-Service Video Banking: What is it, and does it work?

As credit unions reopen their branches, new research confirms that 43% of consumers plan to continue doing all their banking digitally. It’s more important than ever for credit unions to meet their members' needs for digital services.