Hickam FCU

on "May 07, 2021 1:57 pm"

Member Relations Representative/Member Relations Officer - Pearlridge Branch

Under the general direction of the Branch Manager provides quality and efficient member service by processing various transactions, by opening new accounts, completing loan applications/loan closings, and other credit union services. Cross-sells the various products and services the credit union offers to members according to the member’s needs. The ideal candidate must have excellent communication and interpersonal skills, at least 2 (two) years' experience as a loan officer or 2 (two) years' in new accounts at a credit union or similar type financial institution, or equivalent education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office.

Member Relations Representative/Member Relations Officer –  Mililani Branch

Under the general direction of the Branch Manager provides quality and efficient member service by processing various transactions, by opening new accounts, completing loan applications/loan closings, and other credit union services. Cross-sells the various products and services the credit union offers to members according to the member’s needs. The ideal candidate must have excellent communication and interpersonal skills, at least 2 (two) years'  experience as a loan officer, or 2 (two) years' in new accounts at a credit union or similar type financial institution, or equivalent education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office. This position is for the new “Model” branch and will be required to meet and greet members as they enter the branch, and will require a physical requirement of continuous standing at the pods, as well as walking through the lobby.

Assistant Branch Manager – Pearl City Branch, Pearlridge Branch, and Mililani Branch

Under the direction of the Branch Manager, assists the manager in managing all activities at the branch including management, training, security, operations, and member services. The successful candidate shall possess a college degree with at least four (4) years of operations experience with a financial institution, or equivalent education and experience; and the ability to communicate effectively both verbally and in writing. Must have a working knowledge of computers with an emphasis on Microsoft Office.  This position is for the new “Model” branch and will be required to meet and greet members as they enter the branch, and will require a physical requirement of continuous standing at the pods, as well as walking through the lobby.

Branch Manager -  Kaneohe Branch

Under the general direction of the Vice President of Branch Operations, manages all activities at the branch including management, training, security, operations, compliance, and member services with the credit unions business plan incorporated.  The successful candidate shall have a college degree with 2 (two) or more years' experience as an Assistant Branch Manager or Senior Member Relations Officer in credit union or similar type financial institution or equivalent combination of education and/or work experience.  Must have a working knowledge of computers with an emphasis on Microsoft Office.

Loan Officer – Mortgage Lending Experience

Under the direction of the Loan Manager examines, evaluates, and authorizes or recommends approval and/or denial of member applications for lines of credit, consumer, mortgage, or credit card loans, and provides financial counseling while incorporating the credit union's business plan. Ideal candidate shall possess at least three (3) years' experience as a loan officer in a credit union, or similar type of financial institution, or equivalent education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office.

IT Solutions Architect
Position Summary

Under the general direction of the Vice President of Information Systems (VPIS), the IT Solutions Architect provides technical and administrative support and oversight of the credit union’s applications and operations while incorporating the credit union’s business plan.

Duties and Responsibilities

The role is to coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of the organization's IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. This role is also responsible for telephone, data center, security systems, and other electronic infrastructure supporting the organization's operations. The IT Solutions Architect is the owner of the Incident Management program, to ensure quality and service availability.

Education and Experience

The ideal candidate shall possess:

  • Bachelor’s degree in Computer Science and or equivalent combination of education
  • 5 years equivalent experience information technology of which at least 2 years should be at a senior level
  • Ability to program using languages including SQL and .NET
  • 2+ years experience in supervision and/or leadership of an infrastructure team
  • 3-5 years experience in IT infrastructure management and configuration of enterprise-wide LANs, WANs, WLANs, VPNs, etc. desktops, laptops, mobile devices, and peripherals
  • Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Microsoft Exchange, Core Switching/Routing, SSL/IPsec, SAN, Virtualization (VMWare, Hyper-V, Acropolis), Business Continuity, and Disaster Recovery systems
  • Conversant with programming languages such as PowerShell, JavaScript, .Net, etc.
  • Experience in interpreting the applicability of local and federal laws/regulations (including data privacy practices and laws) to company operations
  • Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on
  • Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles
  • Experience installing network cabling and telephony systems
  • Proficiency in latest technology for IT systems, IT security, and IT management, Patch Management, Privileged Access Management, Security Management

 

Please send resume and salary requirements to:
Hickam Federal Credit Union
Attn: Human Resources Department
P.O. Box 30025, Honolulu, HI 96820
Or, e-mail resume in MS Word.doc or PDF format only to: humanresources@hickamfcu.org .
No phone calls please.
An Equal Opportunity Employer