Maui County FCU

on "February 10, 2021 11:20 am"

Mortgage Loan Processor

Maui County FCU looking for a full-time Mortgage Processor/Clerk at our Wailuku branch. The right candidate should have excellent public relations skills and a thorough understanding of lending programs, policies, and procedures, as well as related legal requirements. This position requires a high level of organizational skills to ensure the proper recording and dissemination of required information. Efficiency, accuracy tact, and professionalism in communication are vital to the successful execution of this position.

The right candidate will assist us in upholding our Mission Statement: Caring for our Members' Needs; while also helping to support our Vision Statement: To be the premier financial institution of choice for the people of Maui County.

Position Purpose:

Primary purpose is to provide clerical support and loan monitoring assistance for the mortgage department. Secondary purpose is to provide assistance in the organization, processing, closing, and servicing of mortgage loans. Provides prompt and professional service to members and prospective members in the branch, via telephone calls and electronic communication. Assists in other areas of the loan department as needed and directed by loan managers.

Essential Functions & Basic Duties:

  • Assumes responsibility for providing effective clerical and loan monitoring support for all phases of loan processing activities and promotions
  • Assists in effectively receiving, reviewing, processing, and closing loans
  • Assumes responsibility for establishing and maintaining effective and professional business relationships with members and external contacts
  • Serves as a Notary Public for the credit union
  • Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management
  • Assumes responsibility for related duties as required or assigned


  • High school graduate or equivalent
  • Understanding of consumer and mortgage loan products and services
  • Knowledge of Credit Union loan services, policies, and procedures
  • Understanding of related legal and regulatory standards, and required loan documentation
  • Knowledge of loan processing functions and related requirements and procedures

 Experience Required:

  • Two years of office experience required. Credit union experience preferred.


  • Excellent verbal and written communication skills
  • Excellent interviewing and public relations skills
  • Strong analytical and financial skills
  • Ability to operate related computer applications and other business equipment including calculators, typewriter, printer, telephone, and notary stamp
  • Well organized

Resumes and/or applications may be sent to Maui County FCU Human Resources.

Fax: (808) 278-9284
In-person: At any branch location
Maui County Federal Credit Union
1888 Wili Pa Loop Wailuku, HI 96793
Attn: Human Resources