At Hawaii Central Federal Credit Union, we are always looking for enthusiastic and motivated individuals to join our winning team. A great opportunity for that right person!   

Teller II

Primary Responsibilities:

The Teller II is responsible to accurately process member’s transactions while providing the member with a positive, memorable experience.  The Teller II position is also responsible to open new accounts and effectively profile new and existing members and make appropriate suggestions for products and services (both loans and deposits) to help them meet/exceed their financial objectives.

Essential Duties:

• Responsible to ensure positive member experiences at every touch point (in person, over the phone, etc.)  Ensure that new and existing members are provided information concerning the Credit Union, its products, services and policies.  Actively engage members and ensures they are effectively profiled, educated and when appropriate, cross-sold additional products/services (both loans and deposits) to help them meet/exceed their financial objectives.  Able to also actively engage members while opening new accounts and adding additional services to their relationship with the Credit Union.

• Maintains a clear understanding of applicable regulations and disclosures, and the Credit Union’s policies and procedures.  Responsible to comply with these rules and regulations as it pertains to the handling of cash and negotiable items and the servicing of member’s accounts.

• Processes all transactions in an accurate and efficient manner, keeping cash differences and non-policy losses at a minimum.

• Address member’s questions/concerns, including any required research.  Provide members with effective solutions and alternatives in a timely manner, or, as applicable, refer them to the proper person for specific information and assistance.

• Builds, retains and acquires member relationships to achieve sales and service goals for the branch.  Participates in cross training opportunities to gain additional knowledge.  Actively participates in all branch/Credit Union sales promotions and campaigns, including but not limited to outbound member calls and referrals.

Other Duties:

• Represent HCFCU in community events, as appropriate
• Actively participate in credit union functions.
• Other duties as assigned

Minimum Qualification Requirements:

• One year cash handling & customer service experience preferred. 
• Must be able to effectively and professionally communicate to both internal customers and external members.
• Must have a basic PC knowledge.
• New Accounts experience preferred.

Excellent Employee Benefits.  Salary commensurate with experience.  Email your resume with cover letter to:  careers@hawaiicentral.org
or snail mail to:

Hawaii Central Federal Credit Union
Attn: Human Resources
681 S. King Street
Honolulu, HI 96813

You may also visit our website at https://hawaiicentral.org/careers for more information and to apply.

HONOLULU FIRE DEPT FCU

Hawaii’s only firefighter credit union is looking to fill two key positions. We observe state and federal holidays. Full-time employee benefits include: Paid medical coverage with drug, dental, and vision insurance; Vacation and sick leave; 401(k) retirement plan and retirement savings plan options; Life insurance; and Flexible Spending account access. All benefits subject to eligibility. To apply for either, send resume by e-mail only to Administration@HFDFCU.org. No in person inquiries or phone calls.

Member Service Representative

You’ll assist our firefighter members with their financial transactions and account questions. We’re looking for confident and detail-oriented candidates who can shine individually in a team environment. Financial institution or cash handling experience preferred. High school or equivalent required. Work hours for this full-time position are weekdays, from 745 am to 4pm.

Branch Support Associate

You’ll assist our team in the completion and follow-up of their work supporting the credit union’s mission to serve Hawaii’s firefighters and their families. We’re looking for candidates who can work independently with high accuracy and efficiency. Clerical or office work experience preferred. High school or equivalent required. Position can be flexible allowing part- or full-time, within general hours on weekdays, from 745am to 4pm.

Office Assistant/Manager

Job Description:

• HECO/HEI/MECO Payroll deductions: Input payroll deductions, balance and maintain changes.
• Balance and pay CUNA Credit Disability Insurance, Credit Life, Accidental Death & Dismemberment
• Balance, replenish, and maintain Screen Savers and Postage for office and all satellites.
• Monthly and Quarterly closing reports to include balancing: Member share certificates, large share deposits and withdrawals, new and close accounts.
• Compose articles for newsletter.
• Responsible for inventory and order of all Credit Union envelopes and checks
• Responsible for clearing dormant accounts and reporting to Supervisory Committee
• Assist CEO/President in collaborating an overall planning and registration for HECO/MECO annual dinner
• Compile and complete Annual Report for publishing
• Assist CEO/President with marketing and organizing ICU day
• Willing and able perform other assigned duties.

Assist member services as needed:

• Service members’ financial transactions such as opening new accounts, making VISA payments, and other transactions
• Process back office reports like ACH, Sharedraft, and Debit Card transactions
• Answering phone calls and assist members with all inquires

Job Requirements:

• Knowledge of teller operations and member service
• Self starter; self-motivated and team player
• Excellent verbal and written communication skills
• Attention to detail
• Computer knowledge (Microsoft Word, Excel)
• Proficient in 10-key usage
• Cash handling experience a plus

Please send resume to: psumimoto@hecoefcu.org

Approximately 550 square feet of office space available for lease in a secure environment located at 1654 S. King Street. Includes two window offices,large common area, and two parking spaces. Air conditioning included with access to kitchen, and meeting rooms. Please contact Grant Kashiwabara at 808.941.0556.

Special Projects Officer

POSITION PURPOSE: Responsible for strategies, programs, products, policies, and procedures for the business development of the Credit Union. This exempt position reports to the CEO.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Develop business development strategies and programs that coincide with the Credit Union’s overall strategic goals, objectives, policies and plans.
2. Assist in the marketing of the business development programs.
3. Draft and maintain business development policies and procedures.
4. Ensure business development programs, and policies and procedures are in compliance with applicable laws, rules and regulations.
5. Assist in the development and implementation of special projects.
6. Requires working cooperatively and courteously with others, occasionally dealing with difficult people, working under deadlines and being a “team player”.
7. Performs other various duties as assigned or required.

QUALIFICATIONS

EDUCATION/CERTIFICATION: College degree in business or related field or equivalent experience.

REQUIRED KNOWLEDGE: Knowledge of business development programs including lending programs, digital banking and website. Knowledge of Credit Union policies and procedures. Knowledge of Credit Union products and services.

EXPERIENCE REQUIRED: Prior Credit Union or other financial institution experience preferred.

SKILLS/ABILITIES: Excellent communication and interpersonal abilities. Strong project management skills. Well organized.

Salary will be commensurate with experience. Email resume with cover letter to ckinoshita@wailukufcu.com.

Internal Auditor —  Kaloko Administrative Offices

Teller Clerk  — Kailua-Kona, Kaloko, Kealakekua, Kohala, Hilo

Loan Processor  — Kaloko

Administrative Assistant

Assistant Branch Manager – Lihue, Kauai

Assistant Controller

Bank Secrecy Act Analyst/Senior Bank Secrecy Act Analyst

BSA/AML Manager

Business Development Officer – Hawaii Island

Call Center Agent – Pearl City

Call Center Sales Consultant – Pearl City

Call Center Supervisor – Pearl City

Commercial Loan Underwriter

Financial Service Officer (Loans) / Financial Service Representatives (New Accounts) – Various locations, FT & PT

Information Security Risk Analyst

Mortgage Loan Officer – Maui, Neighbor Islands

Mortgage Loan Processor / Closer

Mortgage Loan Underwriter

Operations Analyst

Payment Operations Representative

Relief Financial Service Officer (Loans) / Financial Service Rep (New Accounts) – Oahu, Maui, Neighbor Islands

Senior Systems Engineer

Senior Project Manager

Talent Development Specialist

See details and apply online at https://www.hawaiiusafcu.com/About-Us/Explore-HawaiiUSA/Careers

Internal Audit Director

Member Services Specialist, Full Time (Waipio Branch)

Member Services Specialist, Part Time (Waipio Branch)

Call Center Specialist

For more details, visit https://pearlhawaii.com/about/join-us/careers/

Member Relations Representative/Member Relations Officer  -  Kapolei Branch

Under the general direction of the Branch Manager provides quality and efficient member service by processing various transactions, by opening new accounts, completing loan applications/loan closings, and other credit union services. Cross-sells the various products and services the credit union offers to members according to the member’s needs. The ideal candidate must have excellent communication and interpersonal skills, at least 2 (two) years' experience as a loan officer or 2 (two) years' in new accounts at a credit union or similar type financial institution, or equivalent education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office.

Member Relations Representative/Member Relations Officer –  Mililani Branch and Kaneohe Branch

Under the general direction of the Branch Manager provides quality and efficient member service by processing various transactions, by opening new accounts, completing loan applications/loan closings, and other credit union services. Cross-sells the various products and services the credit union offers to members according to the member’s needs. The ideal candidate must have excellent communication and interpersonal skills, at least 2 (two) years'  experience as a loan officer, or 2 (two) years' in new accounts at a credit union or similar type financial institution, or equivalent education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office. This position is for the new “Model” branch and will be required to meet and greet members as they enter the branch, and will require a physical requirement of continuous standing at the pods, as well as walking through the lobby.

Assistant Branch Manager -  Pearl City Branch and Pearlridge Branch

Under the general direction of the Branch Manager, assists the manager in managing all activities at the branch including management, training, security, operations, and member services with the credit unions business plan incorporated. The successful candidate shall possess a college degree with at least 4 years of operational service with a financial institution, or equivalent education and experience; and the ability to communicate effectively both verbally and in writing.  Must have a working knowledge of computers with an emphasis on Microsoft Office.

Compliance Specialist

Under the general direction of the Compliance Officer, in accordance with the credit union's compliance programs, is responsible for assisting in the management of the operational duties of the compliance department; and working with other department management to ensure the credit union is in compliance with Federal and State laws and regulations. The successful candidate will have college coursework in subject related with at least one - two years' experience in job related capacity or equivalent combination of education and work experience.  Must have a working knowledge of computers with an emphasis on Microsoft Office.

Senior Call Center Representative

Under the general direction of the Call Center Manager assists in the management of all activities of the Call Center, while providing prompt, professional, and accurate information and service to members and internal members. Successful candidate shall possess at least 1 year experience in a similar job function and responsibilities with a financial institution, or equivalent education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office. Must be able to communicate effectively and a positive image verbally and in writing to internal and external members.

Call Center Representative

Under the direction of the Senior Call Center Representative and Call Center Manager, assist members via telephone and other communication channels providing prompt, quality, efficient and accurate member services and cross-sell products and services available. Ideal candidate shall possess a high school diploma or equivalent with at least one (1) years' experience in similar position with a financial institution, or equivalent education or work experience; must have a working knowledge of computers with an emphasis on Microsoft Office.

Branch Manager -  Kaneohe Branch

Under the general direction of the Vice President of Branch Operations, manages all activities at the branch including management, training, security, operations, compliance, and member services with the credit unions business plan incorporated.  The successful candidate shall have a college degree with 2 (two) or more years' experience as an Assistant Branch Manager or Senior Member Relations Officer in credit union or similar type financial institution or equivalent combination of education and/or work experience.  Must have a working knowledge of computers with an emphasis on Microsoft Office.

Loan Officer – Mortgage Lending Experience

Under the direction of the Loan Manager examines, evaluates, and authorizes or recommends approval and/or denial of member applications for lines of credit, consumer, mortgage, or credit card loans, and provides financial counseling while incorporating the credit union's business plan. Ideal candidate shall possess at least three (3) years' experience as a loan officer in a credit union, or similar type of financial institution, or equivalent education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office.

Please send resume and salary requirements to:
Hickam Federal Credit Union
Attn: Human Resources Department
P.O. Box 30025, Honolulu, HI 96820
Or, e-mail resume in MS Word.doc or PDF format only to: humanresources@hickamfcu.org .
No phone calls please.
An Equal Opportunity Employer

This is a listing of job opportunities in credit unions and related organizations in Hawaii. If you are interested in a particular job, respond directly to the credit union. The Hawaii Credit Union League acts as a clearinghouse for this listing and cannot assume responsibility for the validity of their descriptions.

Submissions to the Hawaii Credit Union League CU Classifieds can be submitted by e-mail to laurie.moore@hcul.org. Please indicate the dates you want your classified ad posted. All classified ads will be taken off this list after three months.