Job Description – Loan Officer (NON-EXEMPT)

•  Processes and closes all loan applications.
•  Makes decisions on loans within specified timeframes from the receipt of application. The analysis includes reviewing of all loan information, including, however, not limited to credit reports, appraisal reports, tax returns, financial statements, income and asset documentation.
•  Participates in advertising and sales of all products offered by the Credit Union.
•  Keeps track of collections and delinquent loans, and report to CEO/President.
•  Work with collection and bankruptcy attorneys, repossession companies, and any other vendor needed to collect on delinquent and unpaid loan payments.
•  Responsible to complete charge-off loans.
•  Provides maintenance on all loans; including payoffs, insurance, title transfers, lien releases, and subordinations.
•  Ensures compliance in lending department according to NCUA guidelines.
•  Follow up on disputes/alerts/claims on insurance and Visa accounts.
•  Responsible for Visa card services and maintenance.
•  Generates month-end reports for Accounting Manager, CEO/President, and Board of Directors.
•  Creates proposals for new rates and products.
•  Assists CUSO Mortgage Loan Officer in the collection of all pertinent documents and overall processing until the loan is closed.
•  Maintains productivity and quality of service standards, as established by Management.
•  Provides member services including all teller transactions.
•  Communicates effectively, courteously and proactively.
•  Performs all other duties as assigned.

Job Requirements:

•  Must have lending experience or college degree preferred.
•  Knowledge of different types of loans; mortgage, home equity, auto, personal loans and credit cards.
•  Experience in collections, teller operations and customer service.
•  Assist in overall operations.
•  Background in finance a plus.

Please send all resumes to: This email address is being protected from spambots. You need JavaScript enabled to view it..

Loan Manager

Manage the daily operations of all Mortgage and Consumer Lending functions, while overseeing and directing all personnel in the Loan department.  Ensure adherence to Kahului Federal Credit Union’s (KFCU) quality standards, deadlines, policies and procedures as well as compliance with applicable state and federal regulations.  Exercise prudent judgment and decision making in underwriting and analysis of member credit worthiness. Responsible for facilitating prompt, efficient, and accurate preparation of loan documents ensuring quality and timeliness of all loans through funding and disbursement.

Qualifications:

• Experience in Consumer loan programs including auto lending, bill consolidation, visa credit cards, HELOC, mortgage, overdraft, personal loans, private education loans, and vacant lot.
• Knowledgeable in mortgage origination and underwriting practices including income and credit analysis with familiarity of title and escrow requirements.
• Ability to decipher and interpret financial statements, tax returns and credit documentation.
• Excellent analytical, problem-solving and abstract reasoning skills complemented by knowledge of credit union operations, process improvement and change impact.
• Understanding of basic financial concepts and calculations such as simple interest, APR and contractual default provisions, plus a strong knowledge of all collections laws, statutes, policies and procedures.
• Monitors and evaluates work quality, efficiency and productivity to ensure optimal lending and collection activities and efficiencies are maintained and that Credit Union policies and procedures are followed.
• Works with loan department staff to identify and leverage cross-selling opportunities.
• Must be abreast of Federal lending regulations monitoring day-to-day Loan Department activity for compliance.
• Through regular communication with the Loan team, ensure they are familiar with their roles and responsibilities with regard to State and Federal regulations such as the Bank Secrecy Act, OFAC requirements, Truth in Lending, Equal Credit Opportunity, Home Mortgage Disclosure Act, SAFE Act, Privacy Act, Elder Financial Abuse, Identity theft and all NCUA and CFPB regulations.
• Must have excellent oral and written communication skills.
• Time management skills, high attention to details and organization a must.
• Team leadership experience a plus.
• Currently commissioned as a Notary Public or the willingness to serve as a Notary Public.
• Proficiency in Word and Excel with the ability to learn financial industry software (Portico and Loancierge experience a plus)
• Familiarity with 10-key
• Perform other duties assigned by management.

Education/Experience:

College degree in business administration or related field with 2 year’s work experience in a credit union or financial institution; or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.

Kahului Federal Credit Union offers a competitive wage based upon experience with excellent benefits package including medical, dental, vision, Life Insurance & AD&D, LTD, 401k, Profit Sharing, Holidays, Sick Leave and Vacation.

If you are interested in joining our team as a LOAN MANAGER, please submit your resume to This email address is being protected from spambots. You need JavaScript enabled to view it. with Loan Manager in the subject line.

Collections Professional
We have an immediate opening for a strong collections professional with a commitment to excellent customer service. A preferable applicant would have a minimum of 2 years experience in all phases of collections: repossession, liquidation, skip tracing, and knowledgeable of laws governing these areas. The ideal candidate must have excellent communication skills and PC competency. Collections experience in a financial institution preferred, credit union experience a plus. Must be available to work Monday‐Saturday.

We offer competitive pay, good benefits such as employer matching 401(k), health, dental and vision insurance, paid time off and casual dress days!

Please email your resume to:
This email address is being protected from spambots. You need JavaScript enabled to view it.
or mail to
Hawaii Federal Credit Union
1244 Kaumualii Street, Honolulu, Hawaii 96817

Operation Support Services Representative
Under the direction of the Senior Operation Support Services Representative and Operation Support Services Manager, assist members and internal members via telephone and other communication channels by providing prompt, quality, efficient and accurate member services and cross sell products and services available. Successful candidate shall possess at least 1 (one) year experience in a similar job function and responsibilities with a financial institution, or equivalent education and work experience. Must have a working knowledge of computers. Must be able to communicate effectively and a positive image verbally and in writing to internal and external members.

Accounting Manager 
Under the general direction of the Director of Finance, manages and coordinates the activities of the Accounting Department in accordance with Generally Accepted Accounting Principles (GAAP) and Generally Accepted Accounting Standards (GAAS) while incorporating the credit union's business plan. Ideal candidate will have a BBA in Accounting with at least three (3) - four (4) years' accounting and supervisory experience with a financial institution or equivalent combination of education and work experience. Must have a working knowledge of computers with emphasis on Microsoft Excel, knowledge of Generally Accepted Accounting Principles and Generally Accepted Auditing Standards, and familiarity with the National Credit Union Association and their regulations.

Compliance Manager
Under the general direction of the VP/Director-Compliance, manages and implements department processes, and is responsible for monitoring internal controls, providing evaluation of department programs and procedures, and working with other department management to ensure the credit union is in compliance with Federal and State laws and regulations. Ideal candidate will have a College degree in Business with a least three (3) years' experience in job related capacity or equivalent combination of education and work experience.

Member Relations Representative - Hickam Branch
Under the general direction of the Branch Manager; provides quality and efficient member service by processing various transactions, by opening new accounts, completing loan applications/loan closings, and other credit union services. Cross-sells the various products and services the credit union offers to members according to the member’s needs. The ideal candidate must have excellent communication and interpersonal skills, a high school diploma or equivalent with experience in a credit union or similar type financial institution, or equivalent education and work experience with a minimum of six (6) months cash handling and retail experience. Must have a working knowledge of computers with an emphasis on Microsoft Office. This position is for the new “Model” branch and will be required to meet and greet members as they enter the branch, and will require a physical requirement of continuous standing at the pods, as well as walking through the lobby.

Training & Development Administrator
Under the general direction of the Vice President/Director of Training and Development, plans, manages, develops and implements all training, education, and compliance programs at the credit union while incorporating the credit union's business plan. The ideal candidate will have a College degree in Education or Business with at least 3 (three) years' experience in a similar position or equivalent combination of education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office.

Compliance Officer  
Under the general direction of the Compliance Manager, assists in the management and implementation of department processes, monitoring internal controls, providing evaluation of department programs and procedures, and working with other department management to ensure the credit union is in compliance with Federal and State laws and regulations. The ideal candidate shall possess a College degree in  Business, with at least 3 years' experience in job related capacity, or equivalent combination of education and work experience. Must have working knowledge of a computer with an emphasis on Microsoft Office. Knowledge of credit union lending and operations, products and services, and operational policies and procedures preferred.

Loan Officer 
Under the direction of the Loan Manager examines, evaluates, and authorizes or recommends approval and/or denial of member applications for lines of credit, consumer, mortgage, or credit card loans, and provides financial counseling while incorporating the credit unions business plan. Ideal candidate shall possess at least three (3) years' experience as a loan officer in a credit union, or similar type of financial institution. Must have a working knowledge of computers with an emphasis on Microsoft Office.

Member Relations Representative - Pearl City Branch
Under the general direction of the Branch Manager provides quality and efficient member service by processing various transactions, by opening new accounts, completing loan applications/loan closings, and other credit union services. Cross-sells the various products and services the credit union offers to members according to the member’s needs. The ideal candidate must have excellent communication and interpersonal skills, a high school diploma or equivalent with experience in a credit union or similar type financial institution, or equivalent education and work experience with a minimum of six (6) months cash handling and retail experience. Must have a working knowledge of computers with an emphasis on Microsoft Office. This position is for the new “Model” branch and will be required to meet and greet members as they enter the branch, and will require a physical requirement of continuous standing at the pods, as well as walking through the lobby.

Please send resume and salary requirements to:
Hickam Federal Credit Union
Attn: Human Resources Department
P.O. Box 30025, Honolulu, HI 96820
Or, e-mail resume in MS Word.doc or PDF format only to: This email address is being protected from spambots. You need JavaScript enabled to view it.
No phone calls, please.
An Equal Opportunity Employer

Office Assistant

HFD Federal Credit Union is looking for an Office Assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting visitors, as well as managing files, updating forms and other documents, and performing other general office functions. We value your interpersonal skills in working with not just co-workers but our member firefighters and their families when needed.

Additional information and a link to apply are available at: https://hawaiijobsondemand.com/job_view.php?jobid=26342

Teller / FSR

Honolulu Fire Department Federal Credit Union is seeking candidates to fill the position of Teller, which we call a 'Financial Services Representative,' to be part of the credit union's front line focusing on greeting our current and prospective members, and assisting those members with their financial products and services with the accuracy and courtesy that we value.

Work hours are generally weekdays, from 7:45 am to 4:15pm; We observe state and federal holidays. Full-time employee benefits include: Paid medical coverage with drug, dental, and vision insurance; Vacation and sick leave; 401(k) retirement plan and retirement savings plan options; Life insurance; and Flexible Spending account access. All benefits subject to eligibility.

To apply or review details of the position, visit https://hawaiijobsondemand.com/job_view.php?jobid=26257

Compliance Manager
Under the general supervision of the President/CEO, the Compliance Manager regularly develops, reviews, and updates the Credit Union’s policies, procedures and programs in accordance with applicable Federal and state regulations and laws.

Responsible for reviewing and accurately completing Currency Transaction Reports, Suspicious Activity Reports, and Currency or Monetary Instrument Reports. Submits these reports to the Financial Criminal Enforcement Network in a timely manner.

Oversees records retention, risk assessments, and vendor due diligence. Assists in compliance training for staff members. Reviews material for print advertisements, website postings, mobile applications and other sites for accuracy and adherence to applicable laws and regulations.

Requirements:

• Bachelor’s degree in Business Administration or related field preferred
• Minimum 4 years prior experience in the financial compliance field
• High level of analytical skills
• Ability to read, interpret and apply rules and regulations
• Ability to recognize patterns and suspicious activity
• Ability to write clear, concise policies and procedures
• Detail oriented

Collections Manager
Responsible for performing collection activities on delinquent accounts.  Regularly follows up with members to achieve payment resolution while maintaining good member relations and minimizing losses.  Documents all actions taken to collect payment.  Adheres to all policies, procedures and laws.  Assists in other areas as needed. 

Qualifications

• Good verbal and written communication skills
• Skilled in negotiating and resolving conflicts
• Experience in handling repossessions and court proceedings
• Ability to multi-task and meet deadlines
• Minimum 5 years’ experience in collections, previous mortgage loan and foreclosure experience desirable
• Associate’s degree in Business Administration or related field preferred

Branch Manager
Responsible for day-to-day operations and success of the branch. Develops strategies to ensure profitability, improve revenue and expenses, grow membership and provide exceptional service. Ensures staff are complying with all policies, procedures, and regulations.

Qualifications

• Minimum 6 years’ experience in financial services required with at least 3 years in a supervisory capacity.
• College degree in Business Administration or related fields required.
• Excellent verbal and written communication skills
• Superb interpersonal and conflict resolution skills
• Strong analytical, problem-solving and decision-making abilities
• Commitment to integrity, policies, procedures, and regulatory requirements
• Knowledge of, and interest in connecting members to available technology
• Keen attention to detail
• Proficient in Microsoft office applications
• Adaptability, flexibility, and ability to work any branch hours and any of our locations, including weekends and some evenings

Salary commensurate with experience.
Great benefits.
Email resume and desired salary to: This email address is being protected from spambots. You need JavaScript enabled to view it..

This is a listing of job opportunities in credit unions and related organizations in Hawaii. If you are interested in a particular job, respond directly to the credit union. The Hawaii Credit Union League acts as a clearinghouse for this listing and cannot assume responsibility for the validity of their descriptions.

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