Understanding credit union uniqueness enhances member service and drives organizational success

Posted by Laurie Okawa-Moore
on "August 05, 2022 12:23 pm"

Whether you are new to credit unions or want to understand what makes credit unions unique, this online workshop is made for you.

The Exploring Why Workshop
August 16-17 • 9:00 am to 12:00 pm HST

Registration Extended! Sign up today! 


Exploring WhyTM presented by the National Credit Union Foundation helps your employees understand the “why” behind their work to drive greater value for your members and organization.

The experiential training will show how understanding the credit union difference can lead to new and better ways to drive value for your members and organization. Other leagues have found this workshop extremely helpful in differentiating not-for-profit credit unions from for-profit financial institutions.

This workshop will address:

  • Factors that contribute to business decision within credit unions
  • Credit union difference and cooperative principles that support it
  • Origins of the credit union movement and key historical events
  • Key credit union champions and their unique traits and values that benefited the credit union movement.
  • Challenges that members are facing and how credit unions can support them
  • The benefit and impact of empathy
  • How your credit union is living the difference
  • How your role impacts the mission of your credit union