Diebold Nixdorf Educational Webinar Series 202: Consumer Experience in Banking

Posted by Laurie Okawa-Moore
on "November 22, 2021 10:21 am"

Faced with so many choices, some institutions opt to mimic what their neighboring competitor is doing, while others make investments based on their unique business priorities.

 

DN Logo V small 72 dpi White BackgroundTopic: Consumer Experience in Banking  

Title of Webinar: Using Data Analytics and Research to Build the Right Consumer Experience

Date: Wednesday, Dec. 8 at 6 a.m. HST

Speakers: Simon Powley, Head of Global Advisory Services

HCUL Registration Link 

The one constant in financial services today is change. New branch and self-service technology capabilities are popping up everywhere you look. Financial institutions are faced with a growing array of options to evaluate, from ATM capabilities and mobile banking functionality to technology that can help improve operational efficiency and the consumer experience. Faced with so many choices, some institutions opt to mimic what their neighboring competitor is doing, while others make investments based on their unique business priorities. In some cases, institutions have deployed technology that is ahead of its time or that their retail and small-business clients aren’t ready for. In this session, we will discuss:

  • An approach to navigating this increasingly complex technology-rich environment
  • The steps required to develop a roadmap best suited to your institution’s strategy and client needs
  • Implementation and execution of your new strategy while keeping data top-of-mind