HCUL COVID-19 Pandemic Response

Hawaii Credit Union League is open for business even though our building is closed due to the COVID-19 pandemic. In accordance with Honolulu Mayor Kirk Caldwell’s Stay at Home/Work from Home order, League staff will work from home beginning March 24 through April 30 or as directed by the Mayor. Office hours remain the same – Monday to Friday from 8:00am to 4:30pm. Our member credit unions can expect the same level of service from your League during this time. 

The heart of credit union philosophy from its beginning has been its unique concept of human service in the economic field. It is staying close to the sides of its members.  It is helping them in every social and economic and financial transaction that comes into their lives.

Below is a list of Hawaii Credit Union League member credit unions with the latest adjusted business hours and/or branch closings.  Links (if available) take you to individual credit union sites for more information.  Please contact your credit union if you need assistance during the COVID-19 pandemic.

covid19 DOH bulletin

The impact of COVID-19 (coronavirus) on residents and communities changes daily. The State Department of Health instituted a new weekly bulletin to provide useful information to the entire state that is timely and easily understood.

Please click here to read the bulletin, which is updated weekly.

If you want to learn more about COVID-19, visit the CDC's resource center Hawaii State Health Department website or Hawaii Emergency Management Agency website. Please take care of yourself and those around you and do not hesitate to contact your credit union for any assistance.


Credit unions are here to help you 
The leaders of Hawaii’s credit unions continue to monitor the latest updates regarding coronavirus disease (COVID-19). Your credit union is here to help with any financial services you need during these difficult times.

Access to your money  
At many credit unions, the safest and easiest way to access your money 24 hours a day during this pandemic is through online banking services. If your credit union offers online and/or mobile banking, now is a great time to sign up! Call your credit union for more information.

If you need to visit your credit union’s branches, please check for any changes in business hours. Using drive through service or ATMs is being encouraged.

If you’ve been financially impacted by this pandemic, contact your credit union to discuss your options and help guide you through these uncertain times. Member-owned credit unions are here to support you now, more than ever. 

Protect yourself from cyber scams 
It is important to note that your credit union will NEVER ask for confidential information such as your name, password, personal identification number (PIN) or other account information over the phone. You can review the Federal Trade Commission's advice for consumers to protect yourself from scams.

We’re here if you need any additional assistance 
If you want to learn more about COVID-19, visit the CDC's resource center Hawaii State Health Department website or Hawaii Emergency Management Agency website. Please take care of yourself and those around you and do not hesitate to contact your credit union for any assistance.

Aloha Pacific FCU  (808) 531-3711
Effective 3/26

Main and Fort Street Monday-Friday 7:30 am-2 pm. 
Kailua, Kaimuki, Kapolei, Waikele and Waimalu: Monday-Thursday 9 am-2 pm, Friday noon-5 pm, Saturday 9 am-2 pm. 
Kahului (Maui) Monday-Thursday 9 am-1 pm, Saturday 9 am-1 pm. 
Henderson (Nevada) Monday-Thursday 9 am-2 pm,
  Friday noon-5 pm, Saturday 9:30 am-2 pm. 
Kekaha CU (Kauai) Monday-Thursday, 9 am-2 pm, Friday noon-5 pm.
First hour of operations Mondays through Thursdays will
be reserved for seniors: 7:30-8:30 am at Main and Fort Street.

  9-10 am at Kahului, Kailua, Kaimuki, Kapolei, Waikele,
  Waimalu, Henderson, and Kekaha.

Hawaii National Guard CU branches: Temporarily closed,
  effective March 26.

OTSECU: Temporarily closed since March 20.
Effective March 26, shared branching services will be discontinued        for non-members until further notice. APFCU members can still           continue to make shared branching transactions.

Big Island FCU (808) 935-9778
All branches remain open at this time. Co-op shared branching has been discontinued until further notice.

CU Hawaii FCU (808) 933-6700
Effective March 25, will start limiting access into branch lobbies.
Current operational hours will be maintained but only a few
  members will be allowed into the lobby at one time.

Ewa FCU (808) 681-3033
Effective 3/30 new office hours (until further notice)
  Monday – Friday 8:30AM – 3:30PM.

Garden Island FCU  (808) 245-2712
Lihue and Koloa branches open. Members strongly encouraged to take advantage of other options and resources available.
Call Center (808) 245-2712 or (808) 742-6733 during regular         business hours Mon – Thurs 8:30 AM – 4:30 PM Friday 8:30 AM –     5:30 PM.
Online Banking www.gardenislandfcu.com
Mobile banking search for Garden Island FCU Mobile from your App     Store or Google Play.
Telephone Banking Services 1-800-561-8014.
Access to nearly 30,000 Surcharge-FREE ATMs through the CO-OP   Network.

Gather FCU (808) 245-6791
'Ele'ele branch Mon-Fri 9am-5pm.
'Kapa'a branch - Mon-Fri 9am-5pm.
Kukui Grove branch - Mon-Fri 9am-5pm. Sat only allow drive up and     phone access.
Waimea branch - Effective March 23 9am-11am. 
Lihue branch - Effective March 23 Mon & Tues 7:30am -11:0am,
  Wed - Fri 9am-11am will close Lihue (Hardy St) branch at 11am.

Glover FCU (808) 218-7509
Normal business hours.

Hamakua FCU (808) 964-5566
Effective March 30, 2020 through April 30Monday, Wednesday,
  and Friday our LOBBY open for business from 8:30 to 1:30.
  Every Wednesday 8:30 am – 9:30 am set aside for elderly
  and at-risk members. Staff will answer PHONES on Monday, Wednesday, and Friday from 8:30 am to 3:30 pm to help
  member business needs.
Lobby AND phones will be CLOSED on Tuesdays and Thursdays.

Hawaii Central FCU (808) 536-3677
Main Branch and Queen’s Hospital Harkness Branch will remain open for business. The Queen’s Medical Center-West Oahu pop-up branch is closed until further notice.

Hawaii Community FCU (808) 930-7700
In branch services by appointment only - cash withdrawals, online banking enrollment, money orders, cashier checks and safety deposit boxes.
Kupuna hours - Kaloko branch, 10am-11am all other branches     8:30am-10am. 
Temporary discontinuation of shared branching at all branches.
Drive-up service hours - Hilo Mon -Thu.: 8:30 a.m. - 4:30 p.m.;
  Fri.: 8:30 a.m. - 5 p.m.;Kailua  Mon-Thur 7:30am-5pm,
  Fri 7:30am-6pm; Kaloko Mon-Fri 8am-6pm.

Hawaii County EFCU (808) 935-2969

Hawaii FCU (808) 847-1371
Monday – Thursday 10:00am – 4:00pm*, Friday 10:00am – 5:00pm*, Saturday 9:00am – 12noon. 
  *Effective March 24, 2020

Hawaii First FCU (808) 885-7349
Branches open Mondays – Fridays 9am to 1pm, Saturdays closed. Online services remain accessible 24/7.
Community Resource Center services may be provided online or by phone. Call (808) 933-6600 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Hawaii Law Enforcement FCU (808) 973-4311
Effective 3/25, Pearl City Station, Kapolei, and Main Station
  branches notice closed until further notice.

Main Branch open Monday - Friday from 7:30 am to 3:30 pm.
In-branch services to HLEFCU members only (no shared branching).

Hawaii Schools FCU (808) 521-0302

Hawaii State FCU (808) 587-2700
Effecitve March 30 - Ewa (Laulani Village Shopping Center),
  Hawaii Kai (Hawaii Kai Towne Center), Halekauwila,
  Pearlridge, Salt Lake Branch (Salt Lake Shopping Center)
  branches closed indefinitely. 
Alii, Kaimuki, Kaneohe, Kapolei, Mililani branches extended
  hours - Mon-Fri 8am to 6pm, Sat 9am to 5pm. Services such as new    accounts, loans, investments, wire transfer, safe deposit box and       notary by appointment only. 
Kahului branch (Puunene Shopping Center) - normal hours.

Hawaiian Electric EFCU (808) 543-7581
Regular hours - Mon-Fri 7:30am - 4pm

Hawaiian Financial FCU (808) 832-8700
Bishop Branch Monday 7:30am - 3:30pm, closed for lunch
  10:30am - 11:15am, Tuesday, Wednesday, Thursday closed.
Friday 7:30am - 3:30pm, closed for lunch 10:30am - 11:15am
Fort Street Mililani branches closed until further notice.
Sheraton Branch Monday, Wednesday, Friday 8:00am - 4:00pm,     closed for lunch 12:00pm - 12:45pm
Tuesday, Thursday closed.

HawaiiUSA FCU (808) 534-4300 
Ala Moana branch - closed. Safe deposit box access by
  appointment only. ATM available. Night drop normal availability. 
Aloha branch closed until further notice.
Ewa branch closed. ATM available. Night drop closed. 
IEG branch (Hilo) Mon-Thur 9am-3pm, Fri 9am-6pm, Sat Closed. 
Temporary discontinuation of shared branching at all branches.

HELCO FCU (808) 238-3500
8:00 am - 2:00 pm until April 30, 2020.

HFS FCU  (808) 930-1400
All branches remain open for business however, beginning March 25, the first hour of business at each branch is designated for senior citizen (Kupuna Hour). This will be in effect Monday – Friday.

Hickam FCU (808) 423-1391
Pearlridge, Kaneohe branches closed until further notice.
Kahala Kiosk will be self-service only.
Mililani, Kapolei branches Mon-Fri 11am to 6pm, Sat 11am to 2pm.
Hickam branch Mon-Fri 8am to 3pm.
Pearl City branch normal hours.
Temporary discontinuation of shared branching at all branches.

HMSA EFCU (808) 948-5154
Main Office Mon, Tues, Thur, Fri - 7:30 a.m. to 1:00 p.m.
  Closed on Wednesday.

Kapolei Branch same hours, Fridays - 7:30am-10am, 10:45am-   1:00pm.
Maui Branch - closed effective March 27. Tentative re-open date is   May 1.

HONEA FCU (808) 841-2473
Regular hours Mon-Fri 9am to 2pm.

Honolulu FCU (HOCU) (808) 777-5646
Airport branch - Mon, Tues, Thur - 8am-3:45pm, Fri 7:30am -3:45pm,   Sat 9am-1pm. 
Ewa Branch - Mon-Thur - 9am-5pm, Fri 9am-5:30pm, Sat 9am-1pm 
Moiliili branch - Mon-Thur 8:30am-4pm, Fri 8:30am-5pm,
Sat 9am-1pm. 

Federal building and Tripler branches closed until further notice.

Honolulu Fire Department FCU (808) 853-2355
Normal office hours and all credit union products, services, and     operations are available.

Hotel & Travel Industry FCU (808) 942-5115
Normal business hours. Encouraging members to use online and     mobile banking.

Kahuku FCU (808) 293-9063
Regular hours Mon-Fri 8am-4pm, closed noon to 1pm.
  Sat 8am-12noon.

Kahului FCU (808) 871-7705
Effecitve March 25 reduced hours Mon-Fri 9am-3pm.

Kamehameha FCU (808) 842-9660
Normal business hours.

Kauai Government EFCU (808) 245-2463
Lihue Branch during regular business hours exclusively through     drive-thru window. Mon–Tue 7:45 am – 4:30 pm, Wed–Thu 8:30 am –  4:30 pm, Fri 8:30 am – 6:00 pm.
Will continue to serve members through telephone, email, and online    banking.

Kauai Teachers FCU (808) 245-3753
Lobby hours 10am-2pm for transaction services only.
Loan application are by appointment only.
Staff continue to report to work from 8:30am-3pm for phone service.

Koolau FCU (808) 254-3566
Kailua branch - Mon-Wed 9am-12pm, Thur-Fri 12pm-3pm,
  Sat 9am-12pm

Kuakini Medical & Dental FCU (808) 687-6280
Normal business hours.

Lanai FCU (808) 565-6522
Normal business hours.

Local Union 1186 IBEW FCU (808) 848-1599
Normal business hours. Servicing members by phone and email only.
Walk in by appointment only.

Maui County FCU (808) 244-7968
Starting 3/30 Kahului branch closed.
Wailuku & Lahaina branch Monday to Thursday – 9 am -3pm,
  Friday – 9am -5pm.
Suspending Saturday hours.

Maui FCU (808) 873-5050
Main branch Monday thru Thursday: 8:30am to 3:00pm,
Friday: 8:30am to 5:00pm.

Ho’okele Partnership Station (inside Aloha Pacific FCU),
  Pu’unene Shopping Center Monday-Thursday 9 am -2pm,
  Friday 12 pm -5pm, Saturday 9 am – 1 pm.

Maui Teachers FCU (808) 242-2997
Normal business hours, temporary discontinuation of shared     branching services for nonmembers.

McBryde FCU (808) 335-3365
Normal business hours.

McCabe Hamilton & Renny FCU (808) 384-1214

Molokai Community FCU (808) 553-5328
Effective March 25 Kaunakakai (main office) Mon-Fri 9am-3pm 
Ho’olehua Branch Monday – Friday 8:00 am – 2:00 pm

Oahu FCU  (808) 521-6727
Normal business hours

Onomea FCU (808) 964-1031
Normal business hours

Pearl Hawaii FCU  (808) 737-4328
Waipio, Waianae, Ewa, Airport, Pearl Harbor, Honolulu branches will be open from: MON – FRI 10 am – 4 pm, SAT  9 am – 2 pm.
On 4/6/20, Shipyard and Kapiolani Branches will be temporarily     closed.
During this time, shared branching will only be available to those     credit unions who continue to offer shared branching services to our   membership.

Plumbers & Fitters Local 675 FCU (808) 536-5454 
Normal business hours.

Schofield FCU (808) 624-9884

St Francis Medical Center FCU (808) 547-6229

Valley Isle Community FCU (808) 877-3232
Effective March 24, Wailuku branch closed until further notice.

Waialua FCU (808) 637-5980 
M-Th 8:30-2pm, 12-5pm Fridays until further notice.

Wailuku FCU (808) 244-7981
Normal business hours, however will be greeting members outside the branch and limiting the amount of members in the lobby.