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Please join us at Hawaii Credit Union League's 82nd Convention. We are taking the convention online in 2021, utilizing a Virtual Event Platform that will allow us to present a meaningful and memorable event in an online environment. The convention will feature educational sessions and contributing sponsor sites to view from the comfort and safety of your home or office.
Annual Convention Theme: Renewed Commitment
Our theme for the 82nd Convention is Renewed Commitment. Abraham Lincoln once said, “Commitment is what transforms a promise into reality.” Events of the year 2020 forever changed the global, national, and local landscape. Throughout the year, credit unions faced uncharted waters with a renewed commitment to helping members. This commitment continues every day.
HCUL Convention Staff Contacts
Advertising: Laurie Moore, laurie.moore@hcul.org
Exhibits and Sponsorships: Becky Jandoc, becky.jandoc@hcul.org
Registration
- Online convention registration - $189 registration fee per person
Payment by VISA or MasterCard required for online registration
OR
- Print convention registration form
Mail completed registration form along with check to Hawaii Credit Union League to confirm your participation. Registration will be confirmed upon receipt of full payment.
Vendor Opportunities
Contributing Sponsorships, Exhibits, and Advertisements
About The Virtual Experience
The obvious benefits of online, virtual learning are time and cost savings. You don’t need to board a plane and travel to the event destination. Honestly, between waiting in line at the check-in kiosks and enduring TSA, airport experiences are less than festive. In keeping with safety guidelines, your League is presenting its 82nd Convention as an online event April 8-9, 2021.
The pandemic prompted, work-from-home reality has proved you don’t need to be in a physical branch office to be productive. In the same way, you don’t need to drink hotel coffee, tote your branded swag bag around a convention hall, or sit in a break out session room (most likely in the back row) to have a relevant learning experience. The convention will also feature sponsor sites featuring contributing vendors.
Book mark this page for HCUL Convention updates!
Educational Sessions
We are pleased to announce these speakers and topics have been confirmed
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Five Ideas to Provide Excellence If you're planning on success in the future, five key components must be addressed. We must be constantly improving our Corporate Culture. People matter most. We need Innovation to meet market demands. Social Responsibility positions us a community leader. Member Experience is being redefined by technology and demands personalized service like never before. And of course, Financial Strength is a must to provide for investment to meet market demands. Let’s discuss these five components in order to ensure our planning is focused and productive. |
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The Digital Imperative and Industry Disruption – A Lending Focus Digitization is about adapting to compete in an increasingly digital world. Credit unions are as diverse as their members and are faced with finding ways to maximize success by embracing the lending landscape. Fintech competition and digital technology are forcing this change. The traditional consumer and real estate lending processes have just about become obsolete in terms of efficiency and access to members. Success in the digital landscape depends on your ability to eliminate friction, minimize risks, and provide efficiency and consistency across all channels. |
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Creating Extraordinary Member Experiences If you’re telling a story about an experience you’ve had, you’ll ignore most of what happened and focus instead on a few particular moments. The cool thing is that we can create these memorable moments for our members. In the credit union service world, we can grow loyalty with our members by delivering extraordinary experiences that are unforgettable as Chip and Dan Heath share in The Power of Moments: Why Certain Experiences Have Extraordinary Impact. In this session, we’ll discover the four key elements in creating special, defining moments through a streamlined journey mapping process. There are so many opportunities to elevate experiences for your members – let’s discover how together! |
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Communicating in Times of Crisis How do credit unions help their members thrive during challenging times? By communicating effectively. It sounds simple and easy, but it’s not. Effective communication is an art that takes commitment, practice, and lifelong learning. Communicating in Times of Crisis will give you a whole new perspective on what it means to communicate well and help you fine-tune skills you need to build trust, forge lasting relationships, and increase revenue growth. |
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Getting More Strategic About Loan Growth What can credit union leaders do to build a solid, sustainable strategic plan to maximize loan growth and profitability in an uncertain economic landscape? Credit unions across the nation must find ways to become more innovative and relevant for growth to sustain in an uncertain economic landscape. Successful credit unions must be quick and nimble in their efforts to be responsive to the needs of consumers and strategize to maximize loan growth and profitability as well as member retention/loyalty for long-term sustainability. |
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How to Pivot - how to face change and challenge and gain momentum (Friday General Session)
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Celeste Cook 
Rory Rowland|
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